About the Client:

Our client is a leading digital marketing agency based in the USA. Specializing in cutting-edge digital marketing services tailored for dental practices. With a commitment to innovation and excellence, they foster a forward-thinking work environment where individuals can thrive and significantly impact dental marketing.

About the Role:

We are seeking a talented and experienced Client Success Manager to join our client's team. In this role, you will ensure client satisfaction and success by serving as the primary point of contact between clients and the agency. With a focus on communication, project management, and strategic planning, you will contribute to the agency's and its clients' growth and success. Candidates with experience in dental marketing are preferred.

What You'll Be Doing:

• Act as the main point of contact between clients and our team, ensuring smooth communication and meeting client needs effectively.
• Respond promptly to client inquiries and issues, aiming to provide exceptional service and nurture long-term relationships.
• Coordinate project execution, manage timelines, and maintain quality standards in deliverables.
• Prepare insightful reports on campaign performance and key metrics for clients.
• Ensure all deliverables adhere to client branding and quality standards while fostering creativity.
• Collaborate with clients to develop customized marketing strategies.

Who We're Looking For:

• Strong interpersonal skills and clear communication abilities.
• Meticulous attention to detail and a commitment to delivering high-quality work.
• Exceptional organizational skills to handle multiple projects concurrently.
• Proficiency in data analysis for problem-solving and decision-making.
• Ability to understand the broader context of marketing efforts and make strategic decisions.
• Proactive and self-reliant in managing client accounts and addressing challenges.
• Strong work ethic and dedication to consistently delivering top-notch results.
• Candidates with dental marketing experience are encouraged to apply.

Position: Project and Client Success Manager

Remote Status: Fully Remote

Working Hours: 9 AM - 6 PM EST

Holidays: US Local Holidays 4 Day Work Week

Salary: USD 1200 - USD 2500

Internal Job ID: 0154