Description

1

Job Summary:

This opportunity will be a hybrid position in the Elmhurst IL. area.

The Internal Auditor strives for operational and financial improvements by enhancing internal processes and procedures. It also will oversee /mange licenses (casino and other); reporting and communication related to managing and expanding the Burroughs service footprint in the gaming industry, client cash claim mitigation support, and any various other defined departmental improvement projects.

Essential Functions/Key Responsibilities:

• Responsible for conducting risk-based financial, operational, compliance, and special audits to identify risk and control gaps that may have an impact on our financial information and/or the achievement of business objectives.
• This role requires an ambitious individual who will work directly with various levels of the organization and with direct exposure to senior management.
• Oversees and manages Field Service Gaming licensing requirements and updates to ensure compliance with gaming regulatory agencies.
• Proactively engages and drives participation of key leadership and technical personnel to adhere to defined timelines and complete assigned gaming tasks within the overall initiative in regards to completion of license paperwork.
• Will work with software to input licenses and coordinate proper licensing by technicians in the areas as required by the gaming commission of that area.
• Coordinates hand-off of completed initiatives to appropriate departments and personnel as it relates to gaming licenses.
• Uses discretion and independent judgement while supporting client cash claim investigations in determining final claim disposition, logging and tracking investigative results and interacting with customers in communicating results as needed.
• Will work closely with Field Management on investigations of claims from customers and may include interviewing the tech or tech’s that have worked on the equipment.
• After the investigation if approved will request payment to the customer in regards to the shared or full liability of the claim through the finance request process.

Physical Requirements and Working Conditions:

• Hybrid role
• Professional office environment and/ or suitable home working environment
• Proficient in computer, laptop and cell phone use

Knowledge, Skills and Abilities:

• Internal audit/Project management experience
• Organized

• Self-Starter & Ability to work independently

• Analytical with good business judgement

• Collaboration - Team centered/work well with others to resolve issues and problems

• Attention to detail / Thorough
• Maintain confidentiality of all company information

• Strong communication skills (verbal and written)
• Customer Service focus
• Proficient in Microsoft Office Suite (especially Excel)

Education and Experience:

• Bachelor Degree in business
• Previous experience in internal audit
• Previous experience in bank claims, gaming licenses is a plus

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Updated: March 2024

Approved By: VP, Human Resources