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Technician- Field Service
$52k-66k (estimate)
Full Time | Wholesale 9 Months Ago
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Burns Industrial Equipment is Hiring a Technician- Field Service Near Cleveland, OH

A family-owned business where you are treated like family!

Service Technician
Troubleshoots mechanical and electrical equipment and performs repairs and schedules maintenance work based on customer needs and requirements.

Reports to: Service Manager

Primary Responsibilities:

  • Promotes an atmosphere of good will and accountability between the company and the customer. Acts in professional manner and provides a superior level of customer service and satisfaction.
  • Expertly analyzes and diagnoses customer equipment problems and breakdowns. Recommends the correct service repair actions to resolve equipment performance problems.
  • Makes appropriate equipment repairs and modifications to solve operating and performance problems dictated by the analysis of the customer's equipment.
  • Efficiently performs scheduled equipment maintenance per customer contract.
  • Accurately and neatly documents each service call, providing the necessary paperwork.
  • Observes all safety procedures, makes certain that hazardous waste is properly disposed.
  • Cooperatively performs additional duties when assigned by Service Management
  • Other duties as assigned by management

Skills Required:

  • Effectively communicate with customers, co-workers and management.
  • Troubleshooting, uploading and downloading of VMS software.
  • Has a strong mechanical, electrical and technical aptitude.
  • Has the ability to understand the necessary service and training manuals, including the ability to interpret schematics and effectively use electrical diagnostic equipment.
  • Keep pace with industry innovations in order to make sound recommendations to customers.
  • Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes.
  • Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds.
  • Must have physical stamina to perform continuously with full body motion for climbing, reaching, pushing, lifting and reaching, etc.

Education and Work Experience:

  • Secondary school graduate with 1 to 3 years of mechanical experience. May include equivalent college of vocational school education

Offering Excellent Wages and Benefits:

  • Health, Vision, and Dental Insurance with an HRA
  • · 401(k) With Company Match & Roth IRA Option
  • · Short- and Long-Term Disability Insurance
  • · Life and Accidental Death Insurance
  • · AFLAC Supplemental Insurance
  • · Flexible Spending Account
  • · Voluntary Life Insurance
  • · Ten Paid Holidays
  • · Vacation Days
  • · Sick Days

Our Service Technicians also receive:

  •  · Uniforms
  • · Computers
  • · Cell Phone
  • · Tool Allowance
  • · Work Boot Allowance
  • · Safety Glass Allowance
  • · Extensive product training
  • · Exceptional technical support
  • · Service Van/Fuel Card (Field Technicians)
  • · Commitment to health and safety is our #1 priority

About the Company:
Burns Industrial Equipment

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$52k-66k (estimate)

POST DATE

09/19/2023

EXPIRATION DATE

09/26/2023

WEBSITE

yalepittsburgh.com

HEADQUARTERS

MONROEVILLE, PA

SIZE

25 - 50

FOUNDED

1977

TYPE

Private

CEO

KAREN ALBERTS

REVENUE

$5M - $10M

INDUSTRY

Wholesale

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