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Summary Description :
Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans.
This will be done in a polite, professional, and courteous manner at all times. The Customer Service Representative meets the statistical goals of the position.
Essential Resource Responsibilities / Accountabilities :
Level I
Minimum Resource Qualifications :
Level I
Physical Requirements
Equal Opportunity Employer :
Excellus Client Client is an Equal Opportunity Employer. As such, requires all suppliers of temporary staffing resources to affirm the rights of every person to participate in all aspects of employment without regard to race, color, sex / gender, age, disability, religion, creed, citizenship status, national origin, veteran status, military status, marital status, familial status, domestic violence victim status, sexual orientation, gender identity, predisposing genetic characteristic, genetic information, or any other status protected under the law
EEO :
Full Time
Business Services
$38k-48k (estimate)
03/25/2024
05/23/2024
mindlance.com
KING OF PRUSSIA, PA
1,000 - 3,000
1999
Private
$50M - $200M
Business Services
Mindlance is a provider of technical staffing, product engineering and direct sourcing solutions for enterprises.
The job skills required for Customer Service Representative I include Customer Service, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative I positions, which can be used as a reference in future career path planning. As a Customer Service Representative I, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative I. You can explore the career advancement for a Customer Service Representative I below and select your interested title to get hiring information.