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Operations Supervisor | Nordstrom Bellevue Square
Burberry Los Angeles, CA
$45k-67k (estimate)
Full Time | Retail 2 Months Ago
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Burberry is Hiring an Operations Supervisor | Nordstrom Bellevue Square Near Los Angeles, CA

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
  • To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.
  • To own the employee experience, driving employee satisfaction and elevating team behaviours.
  • To own the customer experience, driving customer satisfaction and increasing brand loyalty.
  • To drive performance and growth, through excellent operational and commercial execution.
RESPONSIBILITIES
  • Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
  • Be on the shop floor
  • Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours
  • Monitor, coach and provide feedback to the store team to deliver excellent customer experience
  • Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
  • Drive the use of digital assets to enhance the customer experience
  • Retain and develop talent
  • Lead, inspire and manage a high performing, positive store team
  • Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning
  • Establish a learning culture and maintain a strong connection of the store team to the Brand
  • Advocate product
  • Have excellent product knowledge and drive the same standard across the store team
  • Maintain a strong understanding of product sales performance and optimise sales of the available inventory
  • Nurture customer relationships
  • Establish and embed customer focused behaviours across the store team
  • Build and cultivate long term customer relationships and lead the team to do the same
  • Drive store performance and productivity
  • Build and maintain familiarity with the local external environment; customers, competitors and talent
  • Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
  • Drive operational excellence across all areas of the store
  • Ensure compliance with all corporate standards, policies and initiatives
  • Health and Safety
  • Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed
PERSONAL PROFILE
Demonstrated alignment with the Burberry Store Management behaviours:
  • Service Focused
  • Leading to Inspire
  • Commercially Aware
  • Developing Talent
  • Driving Excellence
  • Local language plus English.
  • A passion for and interest in fashion, and a luxury ethos.
  • A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.
  • Awareness of local employment and retail legislation.
  • Flexible to work as required to meet store needs.
  • Experience in a luxury brand or in a luxury service and selling environment.
  • Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$45k-67k (estimate)

POST DATE

02/29/2024

EXPIRATION DATE

04/12/2024

WEBSITE

us.burberry.com

HEADQUARTERS

NEW YORK, NY

SIZE

200 - 500

FOUNDED

1970

CEO

SIR JOHN PEACE

REVENUE

$50M - $200M

INDUSTRY

Retail

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The job skills required for Operations Supervisor | Nordstrom Bellevue Square include Leadership, Store Management, Initiative, Customer Satisfaction, Alignment, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor | Nordstrom Bellevue Square. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor | Nordstrom Bellevue Square. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Supervisor | Nordstrom Bellevue Square positions, which can be used as a reference in future career path planning. As an Operations Supervisor | Nordstrom Bellevue Square, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor | Nordstrom Bellevue Square. You can explore the career advancement for an Operations Supervisor | Nordstrom Bellevue Square below and select your interested title to get hiring information.

If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

04/07/2022: Killeen, TX

Operations supervisors are responsible for leading and supervising a group of employees.

01/21/2022: Bismarck, ND

After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

02/22/2022: Spartanburg, SC

Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

03/01/2022: Baton Rouge, LA

Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

02/04/2022: Pensacola, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

04/03/2022: Topeka, KS

Some companies require the operations supervisor to make major contributions to the functions of other departments.

04/13/2022: Pierre, SD

Operations supervisors report directly to the director of the department they supervise.

03/07/2022: Idaho Falls, ID

A supervisor oversees the day-to-day performance of employees.

02/06/2022: Danbury, CT

Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

03/27/2022: Lexington, KY

Step 3: View the best colleges and universities for Operations Supervisor.

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