About Bunker Hill Community College:

is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at several satellites and instructional sites throughout the Greater Boston area. The largest of the 15 community colleges in Massachusetts, BHCC serves some 18,000 students annually, focusing on holistic student services to ensure student retention and persistence. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry-specific training programs. BHCC is the 8th most diverse higher education institution in the United States, and is an Asian American and Pacific Islander Serving Institution. Bunker Hill is also a Hispanic Service Institution, defined as an institution that has an enrollment of undergrad full-time equivalent students that is at least 25 percent Hispanic students. Approximately 1000 international students attend from 100 countries, speaking more than 75 languages.

Living in Boston

Boston prides itself on being one of the most livable cities in America. Twenty-one diverse neighborhoods offer more than 600,000 residents the opportunity to taste, touch, and experience things from all over the world. Neighbors benefit from exceptional medical facilities, vibrant neighborhood business districts, and a solid network of parks, community centers, and libraries. For more information about Boston go to: .

Job Description:

The part-time tour leader position in the Communities of Intercultural Learning (CoIL) Boston Study Tour program at BHCC promotes discovery and fun in this unique academic program. A tour leader is responsible for leading groups on tours in the city. Tasks associated with this position includes:

• Escort international student groups to their scheduled tour destinations in Charlestown and Boston promptly and safely.
• Interact with the students throughout the assignment.
• Promote safety in all guided excursions. This involves obeying all traffic signals when crossing streets, staying behind the yellow line on all MBTA platforms, knowing your tour route so that you can confidently lead the group to its intended destination.
• Be confident and engaging when speaking in large group settings to captivate attention during tours..
• Foster a friendly and respectful atmosphere, building rapport with the students.
• Demonstrate genuine interest in both learning from students and sharing knowledge about the sites you pass or visit.
• Report any incidences in a timely fashion to the CoIL Boston Study Tour officer by phone, if warranted.
• Receive training from the CoIL Boston Study Tour officer on your tour assignments.
• Ensure attentiveness to the group as you guide them to the destination.
• Dismiss the group properly when the tour ends.

Requirements:

• Minimum of a High School Diploma.
• Comfortable speaking in front of groups, with confidence and clarity.
• Possess the ability to project one's voice effectively to capture the group's attention.
• Dependable: Arrives punctually or ahead of schedule, demonstrating proficient time management skills.
• Safety minded.
• Approachable and customer-focused.
• Possess a pleasant demeanor and engaging personality..
• Capable of utilizing basic technology, including accessing training through online meeting links, having internet connectivity, and having a mobile phone readily available.

Additional Information:

• Tour leaders are expected to attend training to learn how to lead tours in a safe and effective manner.
• Tour leaders will be required when multiple groups participate in the CoIL Boston program concurrently.

Hourly rate: $25.00/hr

Review Date: open until filled

Application Instructions:

To be considered for this position please upload the following documents to your account:

• Resume
• Cover Letter

Please be sure to address the Required Qualifications in your documents.

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