1 Director of Operations Job in Havre, MT
Bullhook Community Health Center is Hiring a Director of Operations Near Havre, MT
Integrity And TrustAll employees will exhibit the following behavioral traits:Individual is widely trusted and can present information and discuss situations in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn’t misrepresent him/herself for personal gain. Is respectful in action and communication with clients, patients and staff.
Mission IntegrationAdheres to the organization’s mission during times of ease or challenge, is dedicated to the expectations and requirements of the mission and vision, acts in line with the values identified by BCHC.
Team RelationsUnderstands and supports the team approach and integrated model of BCHC. Is seen as a team player, cooperative and supportive of his/her coworkers, practices what he/she preaches. Can be candid with peers and fosters open dialogue. Creates a feeling of belonging on the team and holds self and team accountable to those behaviors.
Essential Job Responsibilities
- Works collaboratively with members of C-Suite to assure achievement of annual business and strategic goals and objectives.
- Seeks to improve and implement the strategic plan for operations.
- Works collaboratively with the C-Suite, Behavioral Health Coordinator, Medical Coordinatorr and Dental Coordinator to oversee daily operations of clinic.
- Works collaboratively with the CFO to identify needs and develop operational budgets.
- Works collaboratively to monitor and improve processes and outcomes of care.
- Provides leadership and supervision to the following positions: Behavioral Health, Medical, Dental, Front Manager, Data Analytics, Patient Accounts, Marketing and Janitorial.
- Assists with BCHC’s Quality Improvement, Emergency Preparedness, and Risk Management programs.
- Assists with efforts for corporate compliance, risk management and quality improvement, including PCMH certification.
- Works collaboratively with the Behavioral Health Coordinator, Medical Coordinator and Dental Coordinator in monitoring the clinical performance of the EHR; oversees updating the systems and testing and implementation of new components; identifies priorities for new EHR initiatives.
- Ensures all regulatory and/or grant related training requirements are met and documented.
- Maintains knowledge of current resources, legislative, and program changes relevant to PCMH and QI/QA initiatives.
- Works collaboratively with C-Suite to ensure compliance with Health Resources and Services Administration Section 330 Grant Funding (HRSA) requirements and reporting; including Uniform Data System (UDS), budget period renewals, audits, Federal Financial Report (FFR) and any other submissions required for compliance.
- Provides Operations reports for the BCHC Board of Directors regarding the activities of BCHC.
- Assists with coordination of training and orientation to the new staff within the first week of hire with continual training and supervision to new staff during their 6-month orientation period.
- Monitors workload and recommends increased or decreasing staffing levels to accommodate quality patient services.
- Reviews workflows for efficiency.
- Assists with chart reviews.
- Works closely with the C-Suite, Medical Coordinator, Dental Coordinator and Clinic Manager to ensure alignment with BHCH goals and objectives.
- Works closely with Human Resource Coordinator to ensure personnel policies are implemented in all BHCH programs.
- Performs duties with accuracy and punctuality.
- Assists in preparing grants to expand funding opportunities.
- In partnership with the CEO, CMO, CBHO and CFO, explores and implements opportunities to expand services to reach a wider demographic while meeting the HRSA requirements and maintaining financial solvency.
- Assist in the development and review of policies and standard operating procedures and assure all staff adhere to them to improve patient care and utilization of health center resources.
- Oversees and assists with various personnel actions including, but not limited to, training, competencies, performance appraisals, monitoring time and attendance, and vacation schedules to ensure the clinic operates in an efficient manner and patients receive high quality customer service.
- Responds to complaints/grievances from employees, applicants, or others as appropriate in their position. Investigates complaints and identifies corrective actions.
- Remain knowledgeable of support staff’s roles and responsibilities, as well as all areas of practice to provide continuity of services during position vacancies; maintains work schedules for all staff.
- Provides leadership, conflict resolution, motivation and promotes team work of employees in achieving agency goals.
- Familiarity with, adheres to, and ensures employee manuals, job descriptions, BHCH policies and procedures, manuals, OSHA, HIPAA, and CLIA regulations are maintained and followed by every staff member.
- Responsible for completing various special projects/events, which may require reviewing and analyzing information, identifying problems, recommending solutions and writing reports.
- Performs a variety of other duties as assigned; which may include but are not limited to: directing or participating in special projects and events, conducting research, representing BHCH at meetings and conferences, and attending continuing education and training events.
- Healthcare leadership and management principles.
- State of Montana’s budgeting, accounting policies and regulations.
- Principles and procedures of accounting and budgeting.
- Federal grant regulations pertaining to Community Health Centers.
- Medicaid and Medicare billing practice.
- Medical and dental insurance billing.
- Best practice in patient collections.
- Supervisory principles and practices.
- Human Resource policies and procedures and related state and federal statutes.
- Safety procedures and practices.
- Healthcare and governmental financial management.
- Grant writing with thorough researching, developing, and monitoring skills.
- Personnel administration.
- Decision making and effectively problem solving.
- Decision making which may have moderate to major impact on the operation of program and/or agency.
- Effective communication and presentation skills with diverse populations and demographic backgrounds.
- Establishing effective working relationships with other BCHC departments, employees, Federal and State agencies, private agencies, and the general public.
- Working independently and being self-motivated while performing job requirements.
- Time management and organization.
- Computer use to manage data to meet essential job requirements.
- Customer service.
- Effective written and verbal communication.
- Intermediate to advanced skills in Microsoft 365 Windows, Internet.
- Provide leadership.
- Maintain confidentiality.
- Work independently and plan projects.
- Communicate effectively orally and in writing.
- Observe required work hours.
- Demonstrate punctuality.
- Adapt to changes in the work environment, managing competing demands, changes approach or method to best fit the situation.
- Deal with frequent change, delays and or unexpected events.
- Work flexible schedule to accommodate organizational needs, may include some evening or weekend hours.
- Adhere to a high degree of confidentiality and sensitivity towards patients involved.
- Work independently with little direction but also work as a team.
- Read and comprehend materials.
- Analyze and compile information.
- Occasionally lift up to 50 pounds.
- Pass a criminal background check.
- Meet established timelines and/or deadlines.
- Observe established lines of authority.
- Identify problems that adversely affect the organization and its functions.
- Offer suggestions for improvements.
- Bachelor’s Degree in business, administration, healthcare or closely related field with two (2) years of experience in healthcare administration required and Master’s degree preferred.
- Experience in a Federally Qualified Health Center or Healthcare setting preferred.
- Valid Driver’s License.
- Intermediate to advanced software knowledge in Microsoft 365and the ability to learn and adequately operate BCHC software applications.
- Fluent in the English language. Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
- Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee is regularly required to sit and use hands and fingers to provide care to patients and operate computer.
- Frequently is required to reach with hands and arms.
- Must occasionally lift and/or move up to 40 pounds while transporting equipment and supplies.
- Specific vision abilities required by this job include close vision and looking into monitors for extended periods of time and ability to adjust focus which permits the employee to perform computer procedures, and to produce and review a wide variety of documents, correspondence, reports and related materials in both electronic and printed form.
- Clarity of speech and hearing that permits the employee to communicate well with others.
- Mobility that permits the employee to move about in a variety of building settings;Personal mobility that permits the employee to enter, operate and exit motor vehicles and travel to other clinic sites.
- Work indoors in climate-controlled environment 95% of the time.
- OSHA Exposure Category #2 (The normal work routine involves no exposure to blood, body fluids, or tissues, but exposure or potential exposure may be required as a condition of employment.)
- Full-time, Exempt. Typically, a 40-hour workweek.
Job Summary
Full Time
Ambulatory Healthcare Services
$160k-179k (estimate)
05/16/2024
06/13/2024
bullhook.com
HAVRE, MT
25 - 50
Private
CINDY SMITH
$5M - $10M
Ambulatory Healthcare Services
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The job skills required for Director of Operations include Leadership, Planning, Presentation, Accounting, Business Administration, Budgeting, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.
If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Director of Operations job description and responsibilities
A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.
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Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.
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Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.
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the director of operations must ensure that they give adequate attention to each component.
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A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Director of Operations jobs
Directors of operations typically need to meet certain requirements to be considered for the position.
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Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.
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To that end, anyone who wants to be a director of operations needs to develop strong communication skills.
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Keep financial record of all operations.
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Supervise staffs from different departments.
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Step 3: View the best colleges and universities for Director of Operations.
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