PURPOSE

Responsible for driving delivery vehicles and / or operating truck-trailer combinations to transport and deliver materials to customer sites.

Adheres to driver safety / compliance regulations, delivers un-damaged goods on schedule, and provides professional service to customers.

Drives vehicle weighing greater than 26,000 pounds and may tow vehicles or trailers greater than 10,000 pounds.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• May load or assist with loading and appropriately securing product, materials, or supplies inside delivery vehicle.
• Delivers customer orders to specified delivery site. Maneuvers vehicles into loading or unloading positions and ensures that vehicle and loading equipment are properly positioned.

Assists customers with unloading materials safely and accurately. Takes all precautions to protect the product and the customer’s property.

Verifies order details and maintains logs of delivery duties including amounts and / or weights of items, mileage and locations of deliveries.

Checks items against invoice to ensure order accuracy.

• Acts as a customer service liaison between the company and the site customer. Handles customer concerns and helps resolve issues as they arise.
• Maintains the cleanliness and appearance of delivery vehicles; performs routine safety checks to ensure vehicles comply with company guidelines.
• Maintain hours of service logs and pre / post trip inspection procedures.
• May perform credit / product return pick-ups and related paperwork.
• Operate a Forklift or non-motorized material handling equipment to load and off load materials to designated areas.
• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required;

may recommend changes to improve safety procedures.

Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

High School Diploma or GED, 21 years old, valid driver's license and a class A CDL license. A minimum of 1 year of delivery driving experience.

2 years of CDL driving experience strongly preferred.

• Valid driver’s license
• Class A CDL license
• Pass MVR report
• Obtain a DOT medical card
• Basic math & measurement skills
• Ability to read and speak the English language

COMPETENCIES

Relationship Building : Builds working relationships and seeks to resolve issues constructively.

Teamwork : Knows and supports teammates’ work and deliverables. Encourages team unity through sharing information or expertise.

Customer Focus : Listens to, anticipates and responds to customer needs.

Conflict Resolution : Manages difficult situations professionally and partners with others to achieve mutually beneficial results.

Last updated : 2024-05-14