We are Spenard Builders Supply part of Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. We believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
We are looking to add an Account Representative to our Anchorage Team!
This is an onsite role located at : 4600 Lois Dr, Anchorage, AK 99517
The ideal candidate will complete activities within the Credit and Collections department across assigned locations, including implementation of company's policies and procedures related to credit and collection activities; ensures effective handling of collection of delinquent accounts and investigating the credit risks of customers and suppliers.
Responsibilities:

• Responsible for the implementation and adherence to company credit/collection policies, practices and procedures across one or multiple geographic areas.
• Recommends and/or approves decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action.
• Coordinates area collection decisions with management teams and sales departments.
• Manages national customer collection accounts.
• Manages delinquent customer receivables, negotiates special customer payment plans and participates in development of financial packages.
• Monitors credit activity including monthly review of large accounts, location compliance with credit policies and procedures, lien laws and sales tax laws.
• Works closely with Credit Management and field leadership to resolve difficult collection cases.
• Implements new standardized process and procedures in field collection locations efficiently and consistently.
• Creates and presents reports to management on large account activity, summary aging analysis and bad debt reserve analysis.
• Monitors performance of their assigned collection accounts on a monthly and annual basis against key business and performance metrics; works with team, local management and credit management personnel to identify potential drivers behind variance and performance; and communicates performance and key issues/drivers to Credit Manager, National Credit Manager, Credit Director and appropriate Finance, Operations and Sales stakeholders.
• Coordinates with Underwriting, Credit Management, underwriting, Bill and Cash Applications team and management to ensure that credit processes are occurring seamlessly across the organization; providing the requested information in a timely manner and effectively able to balance their primary collections duties with the provision of customer and local knowledge to other interfacing credit teams and functions.
• Checks in regularly with sales and operations partners to understand the impacts of collection team performance on their customer relationships and satisfaction.
• Escalates key issues to Credit Manage or National Credit Manager as needed.
• Operates independently and professionally with remote management. Develops relationships to effectively handle customer, local management and corporate management requests, issues, escalations and resolutions.
• Understands and observes all safety procedures and practices and ensures that employees observe all safety procedures and practices in order to prevent injuries or damage; schedules periodic safety meetings and solicits recommended changes to improve safety procedures.
• Participates in special projects as deemed necessary by management.
• Implements internal controls to protect assets and company's financial position.
• Some travel may be required to visit customers, jobsites, participates in industry credit meetings, attend court/depositions or other activities as assigned.

COMPETENCIES

• Knowledge of Generally Accepted Accounting Principles (GAAP)
• Excellent verbal and written communication skills
• Ability to supervise and achieve work productivity through others
• Proficiency in the use of accounting software package
• Knowledge of business mathematics
• Ability to use tact and skill in dealing with other staff, management and vendors
• Ability to compose effective and efficient accounting reports
• Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program

Requirements:

• Two (2) years credit collections experience; or equivalent combination of education and experience.
• Bachelor's degree in Accounting, Finance or a related field preferred but not required.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

• Work in an office setting is generally sedentary, but may involve walking or standing for brief periods of time.

• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.

• Some travel to customer site

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.
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At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
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Other details

• Job Family CREDIT
• Pay Type Salary
• Employment Indicator Corporate

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