Customer Service Specialist – Woodstock, GA

Are you looking for a customer service job without the call-center environment? We have a great office environment with a collaborative team!

Do you enjoy helping people solve their problems? Have you ever been described as a “joy to talk to” over the phone? Do you thrive as part of a team? Would you consider yourself a skilled multi-tasker? Do you take pride in serving as a representative for a well-established company? If you answered “yes” to the above questions, Bug Busters just might have the right position for you.

Bug Busters is looking for a Customer Service Specialist to join our growing team. As a Customer Service Specialist (CSS) you will work closely with our Pest Management Professionals (PMPs) supporting the company’s internal and external customers throughout Georgia and Tennessee. Customer Service Specialists embrace the Company’s culture and values, anticipate customers' needs, investigate alternatives when issues arise, and proactively work to ensure customer satisfaction.

What You’ll Do

• Provide customers with excellent service via the phone and email
• Create and maintain customer relationships
• Schedule service appointments for new and existing customers
• Work closely with PMPs with full access to their schedules
• Basic clerical duties such as filing, scanning and data entry

What We Offer

• Base salary plus opportunity for monthly sales commission
• Health, dental, vision, and life insurance eligible less than 90 days from start date
• Paid company holidays and paid time off
• Simple IRA (retirement) with company matching
• Paid training, licensing, and professional development opportunities
• Great company culture centered around employee engagement and community involvement
• Convenient office location in Woodstock on Highway 92 – forget the commute!

Qualified candidates must have… a high school diploma or general education degree (GED), excellent communication and computer skills.

About Bug Busters

Bug Busters isn’t your typical residential and commercial pest control service company. We are a family-owned company that has been in business since 1984. Here at Bug Busters, we…

• Have long-term employees
• Service multiple states and have multiple family-owned locations
• Promote from within
• Embrace emerging technologies

If you’re ready for a career change or maybe just a change of scenery and want to join forces with us, We Are… Who Ya Gonna Call.

More Info

• Hours: Monday – Friday from 8 AM – 5 PM
• We perform criminal background checks and drug screenings.
• We are an EOE and drug-free workplace.

Job Type: Full-time

Pay: $15.50 - $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Call center: 1 year (Required)

Work Location: In person