Assistant Restaurant Manager If you enjoy working in a fun, high-energy environment and want to be part of a wildly successful and fast-growing restaurant chain where the game is always on, we invite you to bring your enthusiasm and passion to Buffalo Wild Wings! Come join a team that is all about sports, great food, family and friends Management experience in a quick or full-service restaurant is required. If you’ve got a flair for fun and are looking for a great team to work with, we want You!

Advancement opportunities Flexible schedules Apply Now JOB PURPOSE: The Assistant Manager helps train, supervise and coach Team Members to ensure prefect shift execution and Guest satisfaction CORE JOB FUNCTIONS / RESPONSIBILITIES

Ensures training programs are followed for team members in new positions

Plans and leads pre-shift meetings, builds camaraderie and solicits feedback

Partners with Management team to conduct weekly, informative manager meetings

Handles shift-by-shift coaching of team members to improve performance

Models hospitality skills/behaviors, including regular interaction and engagement with Guests

Ensures Guest satisfaction, inspires guest loyalty and ensures responsible alcohol service

Handles Guest complaints during the shift, turning unsatisfied into satisfied guests

Utilizes all compliance systems, manager tools and procedures both in a timely manner and with integrity to ensure proper shift execution. Manager tools include but are not limited to the following

Line checks, prep sheets, restroom checks, daily QSC, ticket tracker, daily labor reviews, guest check audits

Conducts administrative standards, holds Team Members accountable for adherence to daily, weekly and monthly cleaning schedules. Ensures tipped team members are paid FOH Support pay rate for any utility job preformed

Understands, supports and executes all new product rollouts, policies and procedures, company and marketing promotions Helps in creating, developing and implementing incentive programs and contest

Actively motivates Team Members to participate in all company promotions and incentives.

Assists in on-going performance management and development

Assists in scheduling that is based on performance

Ensures all Team Members adhere to company product specs, portioning, recipes and presentation

Ensures waste buckets are used and waste is documented for both HOH and Bar Holds food vendors accountable for delivering the highest quality product on a timely basis to our specifications.

Other duties as assigned by the General Manager

Job Type: Full-time

Pay: $40,000.00 - $53,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person