POSITION PURPOSE The Shift Manager position creates legendary experiences for guests by assisting the General Manager in managing shift operations, providing support and coaching to team members to ensure tasks are performed effectively. RESPONSIBILITIES • Supervises the operation of the restaurant on a shift-by-shift basis • Provides support to team members, coaches team member behaviors and is hands-on with all stations • Conducts pre and post shift meetings • Diligently follows food and general safety requirements and models behavior that protects them and others • Completes all manager tools and administrative duties on time and with integrity • Manages the balance of labor hours and service efficiency during their shift to meet labor guidelines without sacrificing guest service • Supports execution of all sales building initiatives • Assists the General Manager with interviewing, onboarding, training, development and retention of team members • Stays current on all federal, state, local and company required training and certifications • Other duties as assigned

KNOWLEDGE/SKILLS • General knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures and computer operations • Strong people management and communication and interpersonal skills • Superior guest service and hospitality skills • Skill in time management and organization with attention to detail • Self-motivated and a passion for teaching others • Ability to read and comprehend written materials and perform basic to intermediate mathematical computations • Ability to maintain a high degree of pace and intensity for an extended period of time EDUCATION/EXPERIENCE Required • Minimum 18 years of age • High school diploma or equivalent • Certified in any state, county or local food handling requirements Preferred • Minimum of two years of restaurant, quick service restaurant experience or Buffalo Wild Wings experience

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bakery
• Café
• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Phoenix, AZ 85022: Relocate before starting work (Required)

Work Location: In person