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3 Front Office Supervisor Jobs in Williamsville, NY

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Buffalo Lodging Associates LLC
Williamsville, NY | Full Time
$38k-53k (estimate)
9 Months Ago
Eye Care Professionals of WNY (ECP)
Williamsville, NY | Full Time
$37k-46k (estimate)
2 Weeks Ago
CQ Partners
williamsville, NY | Other
$43k-54k (estimate)
1 Month Ago
Front Office Supervisor
$38k-53k (estimate)
Full Time | Accommodations 9 Months Ago
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Buffalo Lodging Associates LLC is Hiring a Front Office Supervisor Near Williamsville, NY

  • Assists in overseeing guest services and front office operations; ensuring superior service is a priority.
  • Foster a positive, cooperative work environment between front office staff and management.
  • Supervise front office team. Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems.
  • Front Desk Duties:
    • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
    • Taking reservations from incoming callers inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
    • Handles cash, credit card information and goods at the property
    • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
    • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed

    Education

    Required
    • High School or better

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$38k-53k (estimate)

POST DATE

07/21/2022

EXPIRATION DATE

10/30/2023

WEBSITE

buffalolodging.com

HEADQUARTERS

ELLENTON, FL

SIZE

200 - 500

FOUNDED

1996

CEO

RONALD KENDALL

REVENUE

$10M - $50M

INDUSTRY

Accommodations

Related Companies
About Buffalo Lodging Associates LLC

Buffalo Lodging Associates, in partnership with Benderson Development Company, is a hotel management company founded in 1996. We have matured tremendously into a well-established business with managed annual revenues in excess of $100 million dollars and over 45 award-winning hotels in our growing portfolio. Our reputation is built on delivering exceptional guest experience in partnership with the industrys most respected brands including Hilton Worldwide, Marriott International, Choice Hotels International, Carlson, and InterContinental Hotels Group. The substantial achievements of Buffalo Lo...dging Associates hotels can be attributed to maintaining the highest level of product quality, as well as having well-trained, courteous and dedicated employees who understand and provide superior service. More
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The job skills required for Front Office Supervisor include Front Office, Guest Service, Customer Service, Front Office Operations, Credit Card, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

02/11/2022: Bridgeport, CT

Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

02/28/2022: Brockton, MA

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

12/31/2021: Fresno, CA

The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

01/06/2022: Austin, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

01/14/2022: Lompoc, CA

Supervise daily shift process ensuring all team members adhere to standard operating procedures.

01/27/2022: Gainesville, FL

Step 3: View the best colleges and universities for Front Office Supervisor.

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