Budget Rent a Car is Hiring a Customer Service Counter Agent Near Birmingham, AL
Job Type
Full-time Description Are you looking for a challenging, energized environment with equal opportunity for learning and growth? Look no further!! As a Customer Counter Agent you will assist in the completion of customer transactions while providing superior customer service.
Open and close rental contracts.
Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc.
Promote and sell coverage and upgrades (additional insurance, GPS, upgrade in rental type, etc.)
Clean vehicles (washing, vacuuming, gassing, etc.) and prepare for rental
Occasionally help shuttle rental vehicles to and from other locations
Perform general office duties such as answering phones, photocopying, and maintaining a clean and professional work space
Support a team environment by assisting other agents and/or other locations when needed
This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate. We provide great benefits and compensations:
Hourly base pay plus an extremely lucrative commission/incentive plan
Medical, Dental, Vision & 401(k) for full time employees
Full training to learn the business and better your career
Vacation and Paid Time Off for full time employees
Paid Holidays
Requirements
High School Diploma or equivalent
1 years of customer service experience
Demonstrated work history tenure
Professional communication skills and problem resolution experience
Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
Must have a valid driver's license with no more than two moving violations and/or at fault accidents