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Customer Service Representative
$38k-48k (estimate)
Full Time 0 Months Ago
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Budget Blinds of Carlsbad/Oceanside/Vista/San Marcos is Hiring a Customer Service Representative Near Oceanside, CA

As a key part of our team's success, Budget Blinds is currently looking for someone energetic to complete our office. This includes scheduling appointments, customer help and follow-up and working with our vendors.
We also offer a very competitive bonus program!

As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with setting up appointments. You will need an outgoing personality and be able to provide excellent customer service. We don’t take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize projects. 
Administrative duties include but are not limited to booking in-home and showroom consultations, preparing necessary documents or items for sales and installation teams, and overall customer support pre and post-sale.
Benefits/Perks
  • Career Advancement Opportunities (We promote from within the company)
  • Competitive salary 
  • Quarterly Bonuses 
  • 6 paid holidays
  • Paid vacation time
  • Paid sick time 
  • M - F (Flexible scheduling for the right candidate)
  • Small family business 
Responsibilities 
  • Greet customers upon entering the showroom with a friendly welcome 
  • Understand customers’ requests and respond with the appropriate action which may include
    • Following up on existing orders
    • Setting up in-home consultations
  • Manage and organize office tasks as assigned
  • Answer business phones and handle requests
  • Execute defined procedures/processes to eliminate errors and keep the office organized
  • Effectively use office software(s) to
    • Schedule appointments
    • Manage product delivery and installation
  • Manage office supplies and orders as necessary 
  • Resolve customer reported issues or escalate 
  • Follow up with suppliers, customers, and colleagues regarding issues or questions
  • Distribute communications to the team as necessary
Qualifications
  • Previous sales or customer service experience preferred
  • Working knowledge of office software and equipment
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office and technology overall
Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. Today, there are more than 1,300 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week! We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions. 

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

04/20/2023

EXPIRATION DATE

05/05/2024

Show more

Budget Blinds of Carlsbad/Oceanside/Vista/San Marcos
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Budget Blinds of Carlsbad/Oceanside/Vista/San Marcos
Full Time
$86k-117k (estimate)
9 Months Ago
Budget Blinds of Carlsbad/Oceanside/Vista/San Marcos
Full Time
$86k-117k (estimate)
9 Months Ago

The job skills required for Customer Service Representative include Customer Service, Problem Solving, Scheduling, Customer Support, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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