• Track designated loads from start to finish. Including phone calls, e-mails, texts, and any other means to get information from Dispatchers and/or Drivers
• Trainer for new employees
• Daily audits of team members boards
• Backup to the logistics business manager
• Rearrange and assign tracking boards as needed
• Relay information to Account Managers along with documentation of loads
• Update ETA’s for arrival and departure as updated from the carrier
• Make daily Transit calls
• Request of POD and Invoice upon delivery of a load
• Problem-solving and conflict resolution should the issue arise

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

• High school degree or equivalent preferred

Department: Logistics
This is a non-management position
This is a full time position