FLSA Classification: Exempt

Essential Functions:
The Intake Coordination is responsible for coordinating the intake and referral process for new clients as well as submitting billing for the services provided through the agency. These responsibilities include:

• Providing information to and addressing inquiries from clients, family members, and providers about program services, intake processes, and eligibility
• Managing all referrals and documentation which includes screening intake requests, preparing intake packets, gaining authorizations, checking EVS for active coverage and private insurance, sending and receiving medical releases.
• Assist clients and providers in closing authorizations as warranted
• Communicating with clients, providers, and therapists regarding referral status
• Maintaining a referral tracker daily by updating intakes and client status
• Enter client information into electronic medical records system to activate, provide needed data, and/or discharge clients
• Provide census and data reports from the electronic medical records system as requested
• Enter and submit billing to Beacon Health; track submitted billings & produce reports as needed
• Research and assist in absolving program billing rejections from Medical Assistance
• Maintain, update, and distribute staff contact lists
• Act as a n agency liaison to manage and coordination with community referral sources
• Cover the front office duties and assist with other clerical duties in the absence of staff.
• Performing other duties as needed in accordance with the agency mission and values

Must Haves:

• High school diploma
• Excellent organizational skills
• Proficiency in Microsoft Office Suite
• Excellent written and verbal communications skills

EEOS Statement: We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants with disabilities that require an accommodation or assistance a position, please call 443-539-0958 or email hr@btstservices.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work Location: In person