Our client is seeking a dedicated and compassionate Admissions Manager (LCSW) to join their team.

Key Responsibilities:

• Lead with Excellence: Provide daily supervision and guidance to our admission representatives and RN coordinators, setting the standard for excellence in patient care and service delivery.
• Streamline Operations: Manage and optimize the Admissions Department's operations, from education and problem-solving to scheduling and legal compliance, ensuring efficiency at every step.
• Elevate the Experience: Develop and implement protocols for telephone response, ensuring every interaction is characterized by warmth, efficiency, and empathy.
• Ensure Accuracy: Review intake IDs for precision and collaborate with clerical staff to guarantee accurate insurance information, facilitating a smooth registration process for all patients.
• Drive Continuous Improvement: Spearhead Continuous Quality Improvement initiatives, leveraging data insights to identify trends and implement proactive measures for enhanced patient care and satisfaction.
• Collaborate for Success: Work closely with cross-functional teams, including the Director of Patient Financial Services and the Vice President of Patient Care Services, to address financial and clinical matters collaboratively.

Qualifications:

• Master's degree in psychology, social work, or related field
• Valid clinical license or certification (e.g., LPC, LCSW)
• Strong interpersonal skills and the ability to work effectively with diverse populations
• Excellent verbal and written communication skills
• Ability to maintain confidentiality and adhere to ethical guidelines

Job Type: Full-time

Pay: $78,000.00 - $88,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Master's (Required)

License/Certification:

• LMSW or LCSW (Required)

Work Location: In person