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2 Call Center Representative - Guided Insurance Solutions Jobs in Charlotte, NC

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BRP Colleague
Charlotte, NC | Full Time
$32k-41k (estimate)
4 Months Ago
BRP Colleague
Charlotte, NC | Full Time
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Call Center Representative - Guided Insurance Solutions
BRP Colleague Charlotte, NC
$32k-41k (estimate)
Full Time 4 Months Ago
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BRP Colleague is Hiring a Call Center Representative - Guided Insurance Solutions Near Charlotte, NC

We are Guided Insurance Solutions, a Baldwin Risk Partner Company. We’re not your run-of-the-mill insurance broker. And we’re not bots or algorithms. We’re real people striving to better serve and educate the world about the importance of good insurance coverage. We’re passionate about helping customers make the right insurance decisions so that, no matter what life throws their way, they can stress less and live more knowing they’re well. Position Summary: What is a Risk Advisor? Risk Advisor is the title we use here in our Charlotte Sales and Technology hub. We are licensed Insurance Agents. Under close supervision, closes targeted number of sales from leads, prospects and policyholders to achieve auto, property, and specialty sales targets in a sales center environment. As a top 20 Insurance Broker you will have access to multiple carriers to provide your prospects with the best coverages at the best pricing. This is a base pay plus commission compensation structure! Risk Advisors sell new accounts in keeping with firm and individual goals. Risk Advisors build relationships with prospects and internal partners while soliciting sales prospects specializing in home and auto insurance products. Handle inbound calls and make outbound calls to leads, consult with customers on their insurance needs and match the correct coverages, products and benefits to convert leads into customers. We provide all of your leads. Assesses customer’s insurance needs and suggest/advise products and coverage’s based on a need/exposure assessment. Conducts need/exposure assessments involves interviewing prospective clients to obtain data about their financial resources and needs, the physical condition of their person or property to be insured, claims history and coverage gaps.. Finalizes the sale, coordinates collection of deposits, arranges for binders and certificates, and briefs the service team on the policy sale. Maintains a concern for accuracy, timeliness and completion when interacting with current and prospective clients. Maintains understanding and knowledge of insurance and underwriting criteria for insurance company partners represented by the firm to effectively communicate to all involved. Knowledge, Skills, and Abilities: Comfortable making calls and talking to people on the phone all day Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanor Eager to expand company with new sales Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client Knowledge of sales process from initiation to close Previous experience in outbound call center, inside sales experience, or related sales experience preferred but willing to talk with outgoing people Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred We will take care of all licensing and you will be paid for all studying and taking a 40 hour online course all about property and casualty insurance – There is a test at the end of the process to earn your P&C license This is a base pay ($41,600) plus commission. This is not a remote position. Our Address is 7910 Microsoft Way Charlotte, NC 28277 Must be available to work Monday-Friday 8-5 and one Saturday per month 9-1 Important Notice: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. #LI-KC1 IND Click here for some insight into our culture! BRP is an award-winning entrepreneur led and inspired insurance distribution holding company delivering solutions that give our clients the peace of mind to pursue their purpose, passion and dreams. Our family of firms’ best-in-class resources and diverse portfolio of services are innovating the industry by taking a holistic and tailored approach to insurance, risk management and employee benefits.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-41k (estimate)

POST DATE

01/18/2024

EXPIRATION DATE

05/11/2024

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