Category

Retail Sales

Job Type

Full-time

Typical Pay/Range

$16.00 - $20.00 Hourly

Education

High School / GED

Travel

None

Security Clearance Required

None

POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

Position Overview:

Provide support to management of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience. Understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

People Management Skills

• Customer service driven, friendly, willing to talk to all customers
• Promote a work culture that makes your store an inviting place to work
• Be a role model who supports and inspires fellow team members
• In absence of management, delegate tasks to team members and set priorities
• Communicate in a clear and concise manner to team, participate in huddles/meetings, relay pertinent information
• Provide guidance to team members while supporting management initiatives

Customer Offering

• Deliver exemplary customer service
• Utilize the 5 non-negotiables: Greet, Engage, Build, Add on, and Thank
• Greet customers when they enter the store
• Generate sales by educating, advising and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within required timeline
• Resolve customer complaints regarding sales and service in absence of management; ensure Management is informed of all customer complaints
• Assist customer from store and/or offer car service when appropriate

Day to Day Operations:

• Ensure all merchandising and pricing guidelines are followed
• Ensure store is clean and presentable and action any maintenance issues
• Execute merchandising programs
• Manage communication (mail, email, Voice mail)
• Maintain inventory levels, as well as inventory ordering and receiving.
• Actively aim to increase product knowledge
• Set daily tasks for the store
• Review flyers, upcoming events and promotions; execute appropriately

Financial

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Understand the POS system and all transactions that may arise
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly
• Complete end of day till reports
• Ensure safe is locked at all times and deposits are secured

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• Must be 21 years of age or older.

Work Experience:

• Minimum, 1-year experience in retail environment

Education:

• High School Diploma or equivalent
• ProServe/Serving It Right/TAP or Rserving Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

Physical Requirements:

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Other Skills and Capabilities:

• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background

Occupational and Safety

Employees have the following basic rights:

• Right to refuse unsafe work
• Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
• Right to know, or the right to be informed about, actual and potential dangers in the workplace

Employees responsibilities include the following:

• Employees must work in compliance with OH&S acts and regulations
• Use personal protective equipment and clothing as directed by Alcanna
• Report workplace hazards and dangers to your Manager or Health and Safety Representative
• Report all accidents and incidents immediately to their Manager and document it in ThinkLP
• Report all broken or damaged equipment to your Manager and document it in ThinkLP

Physical Requirements:

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Afognak Native Corporation, Afognak Commercial Group, LLC, and their subsidiaries are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender expression or gender identity (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws (“protected status”).

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate’s experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O’Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client–customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company’s Career page.