SUMMARY:

In the absence of the Mohs Manager, provide direction, planning and coordination of practice activities. Also mentors and trains new hires. Performs all duties of Medical Secretary.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Covers for the Mohs manager in his/her absence.
• Mentors and trains new hires.
• Performs duties of Medical Secretary.
• Demonstrate flexibility to perform duties wherever volume deems it necessary within the office.

BASIC KNOWLEDGE:

• High school diploma or GED.
• Demonstrated ability to establish positive rapport with peers.
• Graduate of a Medical Secretary/Assistant Program or equivalent experience.
• National certification preferred.
• Ability to read, speak and understand (both orally and in writing) English.
• Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.).
• Knowledge of medical office procedures and terminology.
• A technical understanding of reimbursement policies and procedures of various third party payor and medical assistance programs to ensure billing procedures are in compliance.
• Skill in greeting patients and answering telephones with a strong customer service focus.
• Skill in operating a variety of office equipment such as copier, facsimile, scanner and computer.
• Ability to prepare letters to patients and other correspondence.
• Ability to speak clearly and concisely.
• Knowledge of grammar, spelling and punctuation to document patient information and type correspondence.
• Skill in patient scheduling, billing and EMR software.

EXPERIENCE:

Three to five years’ experience as a medical secretary. Experience with EMR software and medical scheduling software preferred.

EOE/M/F/Vet/Disabled

Brown Dermatology requires employees to be vaccinated against COVID as a condition of employment, subject to accommodation for medical exemptions.