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Career Opportunity
Job Title: Computer Operations Specialist
Department: Information Systems
Site: Brooks Memorial Hospital
Shift: Days
Hours per week: 40
Job Summary:
The Computer Operations Specialist is responsible for the day to day customer support, monitoring, troubleshooting, and configuration related to end user technology needs. The Computer Operations Specialist works directly with our customers to provide support for incidents and requests that may arise while utilizing the information technologies of the health system. Some of the technologies directly supported by the Computer Operations Specialist include; Desktops, Laptops, Tablets, Thin Clients, Printers and MFD devices, peripherals such as scanners, as well as productivity applications such as Microsoft Office as well as many business healthcare applications.
The Computer Operations Specialist is a member of the overall IT team across the health systems we manage. As part of the IT team, end user support is critical to the success of the business. The Computer Operations Specialist will assist with the first-tier support for our end users, it is expected that this position will work very closely with the second-tier technicians along with the applications, security, and administrator positions to ensure long term solutions are developed and implemented from an end user day to day support perspective.
Education /
Licensure/Certification
Requirements:
Required: Associate degree in Information Technology, Computer Science or related field, or equivalent training/experience/years of related service. A valid Driver’s license. Experience/Education in supporting computer hardware and software.
Preferred: IT specific certificate in related field such as A , Network , CCT, MTA/MCSA, ITIL, etc. Experience in a customer support center environment is desired. Experience in A3 Lean and Processes Improvement.
Job Type: Full-time
Pay: $15.00 - $24.00 per hour
Schedule:
Experience:
Work Location: In person
Full Time
Ambulatory Healthcare Services
$46k-57k (estimate)
06/08/2023
08/10/2024
brookshospital.org
DERBY, NY
200 - 500
1898
Private
MIKE WARING
$50M - $200M
Ambulatory Healthcare Services
Brooks Memorial Hospital owns and operates a hospital that specializes in digital mammography, maternity, orthopedic surgery and physical therapy.
The job skills required for Computer Operations Specialist include Help Desk, Microsoft Office, Computer Science, Computer Hardware, Planning, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer Operations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer Operations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Computer Operations Specialist positions, which can be used as a reference in future career path planning. As a Computer Operations Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Computer Operations Specialist. You can explore the career advancement for a Computer Operations Specialist below and select your interested title to get hiring information.