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JOB TITLE: Front Desk Attendant
JOB SUMMARY
Responsible for the daily operation of the front desk including answering a multi-line phone system and greeting and directing members and guests, as well as staff. Front desk are also required to book tennis courts, massage appointments, and additional rooms within the facility on our web based Club Automation system. Will handle point of sales transactions, and a good working knowledge of current and upcoming events. Give out facility directions, and welcome members and guests to Elite. Uphold strong customer service standards for dress, greetings/fond farewells, phone calls, and expedient customer response. Support emergency response processes as needed by the building MOD. Attend required employee staff development meetings/programs.
JOB DUTIES
SUPERVISORY RESPONSIBILITIES N/A
SUPERVISION RECEIVED Works within parameters set by the department manager and/or defined work procedures.
EXTERNAL CONTACTS Vendors and Clients
INTERNAL Supervisor
CONTACTS
WORKING CONDITIONS Normal office conditions, required to be on your feet for long periods at a time.
EDUCATION High School Diploma or equivalent.
EXPERIENCE *Previous customer service and reservations experience preferred.
*Excellent written and oral communication skills required.
*Positive interpersonal skills required.
*Excellent computer and typing skills are required.
*Excellent listening and comprehension skills required.
PERFORMANCE ACCOUNTABILITY Strong knowledge of computer based software systems.
Other
IT Outsourcing & Consulting
$27k-36k (estimate)
03/11/2024
05/10/2024
thebrookfieldgroup.com
CARMEL, IN
25 - 50
1987
Private
FADI ABDALLAH
$10M - $50M
IT Outsourcing & Consulting
The Brookfield Group provides managed information technology, web solutions and consulting services.