Join Elite as our Assistant General Manager, Operations- Meq

Are you ready to elevate your career and lead our team to success?

Elite Sports Clubs is seeking a dynamic and experienced Assistant General Manager, Operations to oversee day-to-day operations and ensure exceptional service delivery at our Mequon location.

As a premier destination for health, wellness, and active living, we're dedicated to providing top-notch facilities, innovative programs, and world-class service. If you're a results-driven leader with a passion for excellence and a knack for delivering exceptional customer experiences, this is the opportunity you've been waiting for!

Position: Assistant General Manager, Operations

Location: Elite Sports Club - Mequon

Schedule:

Full-time, with flexibility to accommodate operational needs.

This is a 45 hours opportunity, with flexibility in nights and weekends being mandatory.

Your Mission, Should You Choose to Accept:

Operational Excellence:

Oversee day-to-day operations across multiple departments, including Front Desk, Hospitality and Housekeeping, Fitness, and Membership Services, ensuring smooth and efficient operations.

Team Leadership:

Lead and motivate line-level team members, providing guidance, support, and feedback to foster a positive and high-performing work environment.

Customer Service:

Ensure the delivery of excellent customer service and member experiences, resolving any issues or concerns in a timely and professional manner.

Performance Management:

Monitor key performance indicators and operational metrics, identifying areas for improvement and implementing strategies to optimize performance and drive results.

Financial Management:

Assist in budget planning and management, controlling costs, and maximizing revenue opportunities to achieve financial goals and targets. 

Collaboration:

Collaborate with other department managers and leadership team members to align operational strategies with overall organizational goals and objectives.

Facility Maintenance:

Oversee facility maintenance and cleanliness, ensuring a safe and welcoming environment for members and staff.

Our Mission:

To enhance our members' quality of life by creating a vibrant community offering continuously improving world-class service.

Our Core Values:

1. Professionalism: Conduct ourselves with integrity, respect, and dedication, delivering exceptional service and experiences to our members.
2. Ownership: Take accountability and initiative to achieve our goals and contribute to the success of our team and community.
3. Team: Value teamwork and collaboration, supporting each other to achieve collective success and foster a positive environment.
4. Quality: Commit to excellence in all aspects, striving for quality in our facilities, programs, and services.
5. Celebration: Recognize and appreciate achievements and successes, celebrating the hard work and contributions of our team.

Perks

Perks & Benefits:

Access All Areas:

Enjoy complimentary use of our state-of-the-art facilities and amenities, including fitness areas, pools, and more.

Complimentary Family Membership:

Share the joy of fitness with your loved ones through a complimentary family membership. 

Competitive Compensation:

Competitive salary and benefits package, including health, dental, vision, and retirement plans.

Professional Development:

Access to ongoing training and development opportunities to enhance your skills and expertise in operations management and leadership.

Team Member Celebrations:

Join in the fun with our team member celebrations and events throughout the year.

Collaborative Environment:

Thrive in a collaborative and supportive work environment where your contributions are valued and recognized.

Join Our Team:

Ready to take your career to the next level with Elite Sports Clubs?

Apply now and be part of a team that embodies professionalism, excellence, and a commitment to providing exceptional experiences for our members.

Let's elevate our operations and exceed expectations together!