Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Talent Program Manager – Sales Learning manages learning programs for the Sales organization, end-to-end. This role manages programs, coordinates logistics of learning sessions, analyzes data, delivers learning solutions, and guides instructional designers to ensure our Sales organization has learning opportunities that meet the highest standards. 

Participates in the delivery of engaging, instructor-led training sessions that align with the company’s sales strategy. Serves as a subject matter expert on the application of selling skills in a community environment.

Provides coaching and modeling of sales behaviors to all participants as part of the session. Utilizes established sales processes, systems, and forms to prepare participants for success.

Teaches sales associates and operations leaders how to effectively generate and qualify leads, develop sales meeting plans, conduct customer-focused community visits, solicit referrals from external sources, and conduct follow-up and lead nurturing activities.

Works with field sales leadership to develop coaching plans that support positive growth with new hires once they return to the field from the instructor-led training.

Prepares for course delivery by mastering training content, including reviewing instructor notes and course materials. Understands the design of the training materials, goals of the business, and learning needs of the participants in order to deliver training effectively.

Understands and utilizes adult learning principles and best practices in learning delivery. Models exceptional sales behaviors in sales system usage, including CRM, Competitive Intelligence and BI.

 This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Bachelor’s degree in Business, Sales, Marketing, Communications, Human Resources, Education, or related field is required. 5 years of successful experience in a community sales, or equivalent role. Excellent facilitation, interpersonal and communications skills, including writing and editing. Proven experience in learning and development is preferable. Knowledge of adult learning, training, professional development, mentoring and coaching preferred.

Certifications, Licenses, and Other Special Requirements

ATD Master Trainer or APTD certification is preferred. Some travel required, up to 50%.

Management/Decision MakingUses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Solves diverse problems using solid analytical skills where limited precedents/guidelines exist.

Knowledge and SkillsWorking knowledge of talent management disciplines, including succession planning, performance management, leadership development, coaching, engagement, change management, team effectiveness, and organizational design.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$68,750 - $87,575 / year