RESPONSIBILITIES 

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up. 
• Manage a case load for a diverse client population. 
• Monitor and document client progress toward service plan goals. 
• Document all interactions with, or on behalf of, clients. 
• Maintain familiarity with program resources available on and off-site. 
• Provide group counseling as assigned by the program director. 
• Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers. 
• Conduct regular case conferences with clients and service providers as required. 
• Complete program reports on a monthly basis, or more frequently as required. 
• Report to, and meet with, supervisor on a monthly basis. 
• Conduct home visits and other field work, as required. 
• Other duties as assigned. 

 QUALIFICATIONS 

• Bachelor’s degree in social work or another related field of study. 
• One-year of case management or relevant work experience preferred. 
• Engaging personality and detailed orientated skills are essential. 
• Strong oral and written communication, time management and organizational skills are necessary. 
• Proficiency in Microsoft Office suite and other standard business technology is required.

 PHYSICAL REQUIREMENTS 

•  Ability to use a computer for prolonged periods 
• Ability to occasionally lift and/or move up to 10 pounds 
• Ability to stand, walk, or sit for long periods of time 
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork 
• Ability to bend and retrieve objects and/or documents 
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work