Overview

Full Time

BAMSI is looking for a Program Manager for BAMSI's Dorn Davies Senior Center (DDSC). DDSC provides programs and activities for the senior population in Brockton and surrounding communities. Activities and programing revolve around combating food insecurity, social isolation, care coordination, and connection to community resources.

BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. Brockton Area Multi-Services, Inc. (BAMSI) was incorporated on March 21, 1975 as South Shore Multi-Services Inc., under Chapter 180 of the Massachusetts General Laws, as a not-for-profit human service organization. On July 9, 1975, it changed its name to Brockton Area Multi-Services, Inc. It was formed for the development, coordination, and delivery of integrated human service programs, and according to its website, its mission is “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.

BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Access for all; to creating a holistic system of care that meets people where they are; and abolishing the stigmas surrounding mental illness, disability, and addiction.

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

• Generous Time Off Package
• up to 4 weeks combined vacation, personal and cultural holiday
• 12 paid holidays
• up to 2 weeks Sick Time
• Highly Specialized Paid Trainings including opportunity to earn CEUs
• Health and Dental Insurance
• Life, Short Term and Long Term Disability Insurance
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities

*Available benefits are based on position and scheduled hours. 

Responsibilities

Responsibilities:

· Develop and update program procedures and protocols to reflect industry standards and highest quality services.

· Manage the daily operations of the program and ensure the operations meet the standards of BAMSI and funding source.

· Plan, coordinate, implement program activities and events to meet the needs and interests of DDSC participants.

· Outreach to community providers to enhance onsite programing.

· Coordinate the monthly Brown Bag Program in conjunction with the Greater Boston Food Bank and BAMSI administration team.

· Establish and maintain collaborative relationships with BAMSI programs, community providers, and affiliated agencies.

· Ensure care coordination and planning for DDSC participants in the community.

· Advocate for access to community resources, on behalf of the persons served.

· Solicit, collect, and monitor donations (food or other items) in Brockton and surrounding communities.

· Collect, track, and document daily monetary donations and reconcile weekly with Program Coordinator or a designee.

· Collaborate with the BAMSI Marketing Department to develop new funding streams and organize fundraising opportunities for the program.

· Collaborate with BAMSI Finance Department to monitor program income and expenditures.

· Collect and track participant data, survey responses, and feedback (demographics and qualitative and quantitative outcomes).

· Ensure maintenance of accurate records and statistical reports as required by agency and funding source.

· Represent DDSC/BAMSI at all required funder and/or BAMSI meetings, coalitions, conferences, trainings/workshops, and events.

· Complete all necessary paperwork, documentation and data entry in a timely and accurate fashion including program reporting and evaluation for BAMSI and funders.

· Recruit, train, support, and supervise staff, volunteers, and interns.

· Monitor and enhance the quantity and quality of services provided by staff and volunteers.

· Perform duties consistent with program and agency policies and procedures.

· Execute duties to reflect reasonable safety standards. Universal precautions must be utilized and training obtained in areas that constitute risk.

· Perform other related work duties as needed or as assigned by supervisor or designee.

Qualifications

EDUCATION/CREDENTIALS:

· Bachelor-level degree in Human Services or related field or 3 years of experience in related field.

· Must have a valid driver’s license in the state of Massachusetts and own means of dependable transportation.

EXPERIENCE:

· Experience serving, relating, and supporting seniors.

· A minimum of 2 years of supervisory and leadership experience.

· Fiscal management, fundraising, grant writing, and program development knowledge preferred.

· Familiarity with the Greater Brockton Community and resources desired.

KNOWLEDGE/SKILLS/ABILITIES:

· Strong customer service, administrative, and organizational skills.

· Effective written and verbal communication skills.

· Ability to work both independently, inter-dependently and to manage competing priorities.

· Proficient computer skills required, including Microsoft suite applications, online platforms, social media and zoom.

· Demonstrated problem-solving skills

· Proficiency in Spanish, Portuguese, Cape Verdean and/or Haitian Creole preferred.

· Must have the ability to move items weighing up to 40 lbs. from floor level to approximately 4 feet above floor level.

· Must be able to ascend and descend staircases while moving items weighing up to 20 lbs.

BAMSI conducts as needed, job-related background checks (e.g., may include but is not limited to fingerprints, drug testing, TB testing, verification of employment history and/or reference checks) prior to employment.

EEO

We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law http://www1.eeoc.gov/employers/poster.cfm Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI’s application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person’s behalf. Either call 508-484-7171 or, send letter to Talent Acquisition, 10 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.