17 Call Center Sales Representative Jobs in Orlando, FL
British Swim School of S.W. Orlando is Hiring a Call Center Sales Representative Near Orlando, FL
Job Description
Report to: Sales Manager
Status: Part-time
Location: Orlando FL
As a Call Center Sales and Service Representative with British Swim School (Orlando) you are responsible for answering phones, meeting enrollment targets using ethical tactics, delivering exceptional customer service, processing customer requests, and answering customers questions while making their experience personable and memorable.
Knowledge, Skills and Abilities:
Enthusiastic personality
Strong sales and customer service skills
Ability to maintain a positive attitude when speaking to customers
Ability to adhere to a schedule, follow policies and procedures of British Swim School
Competent with phone systems and appropriate computer programs
Able to multi-task
Ability to fluently speak more than one language is a plus
Satisfactory completion of Jack Rabbit (POS and Scheduling) and Call Center Skyprep on-line training.
Roles and Responsibilities
Answer calls, manage online chat and respond to emails
Research required information using available resources
Manage and resolve customer issues and complaints
Provide customers with product and service information
Accurately enter new customer information into system
Update existing customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Make follow up and outbound calls as needed to follow up on leads
Document all call information according to standard operating procedures
Complete call logs
Produce call reports
Qualifications:
Customer service and sales experience
High School education or equivalent
Job Summary
Full Time
$35k-47k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Call Center Sales Representative positions, which can be used as a reference in future career path planning. As a Call Center Sales Representative, it can be promoted into senior positions as a Chat Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Sales Representative. You can explore the career advancement for a Call Center Sales Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Sales Representative job description and responsibilities
Call center sales representatives generally provide telecommunication services to customers.
01/11/2022: Rapid City, SD
They place outbound calls to customers to promote and conduct sales of their products and services.
02/19/2022: Macon, GA
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
01/06/2022: Tampa, FL
Handling and resolving customer complaints regarding product sales to customer service problems.
03/10/2022: Spartanburg, SC
Call center sales representatives consist of contacting prospects or existing clients to sell products or services.
01/12/2022: Columbus, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Sales Representative jobs
Good Call Center Sales Representatives often stand out from the crowd by being able to tailor the experience to specific customers.
02/22/2022: Houston, TX
After all, call center agents might have to handle a chatty customer one moment and an angry one the next.
03/22/2022: Bellingham, WA
Educational requirements vary for call center sales representatives and depend on the type of products sold.
01/28/2022: Wichita Falls, TX
Pinpoint problems and opportunities by location, communication channel, and other sales and service criteria.
01/04/2022: Atlantic City, NJ
Ultimately, the goal should be to create a unified experience for the customer, whether they speak with sales or customer service.
02/23/2022: Kennewick, WA
Step 3: View the best colleges and universities for Call Center Sales Representative.
