11 Customer Experience Specialist Jobs in Virginia, VA
British Swim School of Greater Virginia Beach is Hiring a Customer Experience Specialist Near Virginia, VA
- Competitive pay based on experience and with possible opportunities for bonuses!
- Paid training!
- Annual PTO and medical benefits.
- Flexible schedules - shifts are usually 3-4 hours; easy to schedule around school or other jobs. Shifts typically run-on weekday afternoons from 3-7 pm and possibly some Saturday mornings and afternoons..
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience. Deck Ambassadors are needed at our pools in Chesapeake (Western Branch/Chesapeake Square area), Norfolk (near airport) and Virginia Beach locations.
Your Typical Responsibilities:
- Setting up and breaking down the pool deck area before and after each shift.
- Checking water chemistry and temperature prior to swim lessons.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their child’s progress, or about the program.
- Assist swim instructors and managers when needed during swim lessons.
- Post media content and monitor social media platforms.
- Excellent interpersonal communication and organizational skills.
- Have a responsible and professional demeanor.
- 1 years of customer service experience.
- Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Job Summary
Part Time
$63k-83k (estimate)
04/12/2024
07/15/2024
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.
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