Job Description
Job Description Salary:Fully remote position in Tampa, Orlando, or Jacksonville FL areas
As part of BriteCore’s Customer Success organization, you will work to ensure the satisfaction of our clients through impactful engagements which drive business value through your expertise in P&C business intelligence analytics, reporting, property and casualty insurance, and/or optimized Core Policy Administration solution configuration.
ResponsibilitiesMinimize churn/contraction risk of our customers by defining and implementing customer-specific initiatives to increase direct written premiums and optimize combined ratios.
Track progress in quarterly business reviews.Proactively engage with customers and provide training, reports, analytics, health checks, line configuration, and other consulting deliverables such as feature enhancement specifications.Enable clients to gain actionable insights into their operations via dashboards, reporting, analytics, and data.Execute a client-centric strategic approach to develop a trusted advisor relationship with clients by delivering quantifiable value.Develop a deep knowledge base in Mutual P&C Insurance and BriteCore use, configuration, best practices and processes across disciplines of strategy, planning and operations.Perform health checks that review customer configuration and use of the solution to ensure that best practices are in place and that they are optimally utilizing relevant functionality and integrations.
Skills and RequirementsPassion for helping customers succeed3 years of experience in Business Intelligence and/or Data Analytics in the Property and Casualty Insurance IndustryBachelor’s degree in Analytics/Data Science or related quantitative fields or equivalent experience3 years of experience with BI/Analytics tools and SQL report writing2 years of experience gathering, analyzing and interpreting large datasetsExcellent verbal, written, and interpersonal communication skillsImplementing/configuring
P&C Core solutions is preferred, but using a Core solution in a Mutual company is also desirableAbility to grasp complex business issues quickly, recommend solutions, and turn findings into actionTravel as needed.
Benefits and CompensationComprehensive health insurance coverage including medical, dental, and visionShort and long-term disability coverageCritical illness coverage and life insurance401(K) with a 3% company matchUnlimited vacation timeFully paid parental leaveFully remote work in a remote-first company
About BriteCoreBriteCore is a fully managed administration platform for insurance companies. We focus on building gorgeous, scalable, and usable cloud-based solutions.
Our team of top performers enjoys working together and takes tremendous pride and ownership in our platform. The environment is progressive, deploying through AWS using continuous integration principles. We love great technology and it shows in every aspect of our product. Our team enjoys a very flexible, balanced, and stimulating environment. Bring creativity, focus, productivity to your job, flexible paid time off, and remote work.
BriteCore is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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