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Assigns work and assists with direction and training of dietary aides. Oversees tray line operation and checks trays for accuracy in keeping with individual diet orders and proper completion and appearance. Assists with tray distribution, and performs other duties of a dietary aide as assigned.

Essential Job Functions and Responsibilities:

Directs work of the dietary aides

• Orients and trains new food service aides to proper procedures and the values of STEP.
• Fairly and appropriately assigns work to dietary aides.
• Directs the activities of dietary aides to ensure smooth workflow and teamwork. Identifies who needs help and provides support through delegation and hands on assistance.
• Checks the work of the dietary aides to ensure quality, accuracy, timeliness, and adherence to established procedures.
• Ensures accurate product dating, product rotation, and disposal of outdated items.
• Ensures that enough staff is available at all times to prepare and deliver late trays.
• Monitors breaks to ensure that extra time is not taken. Denies breaks if work is not done or if other team members need help.
• Acts as a resource to dietary aides so that they come to you with task-related questions before approaching a supervisor.
• Immediately reports any performance, attitude, or behavior problems to the supervisor.

Assures proper assembly of patient trays

• Takes and records food temperatures before start of line and ensures that food is within acceptable standards. Returns unacceptable items to cooks. Rechecks temperatures of items that are redone by cooks.
• Checks for proper set up of food items, condiments, dinnerware, beverages, utensils, etc. on tray line.
• Takes steps to ensure that line begins on time and flows smoothly with no delays. Limits conversation to line business only.
• Examines finished trays for diet accuracy, completion, cleanliness, appearance, and quality. Refers any trays which fail to meet established standards back through the assembly process for correction.
• Anticipates tray assembly problems; such as running short of food items, and takes steps required to prevent production delays or problems, conferring with Executive Chef or Cooks as needed. Performs all tasks involved in tray assembly.
• Assigns and supports completion of late trays in a timely manner.

Loads trays, assists with distribution, and monitors safety

• Loads and/or oversees loading of completed trays into food trucks.
• Ensures timely distribution of food to patient areas to prevent temperature and quality loss.
• Routinely checks equipment and reports problems to Executive Chef.
• Ensures that all work areas are in a clean and orderly condition.
• Observes and ensures that staff observes all safety and sanitation regulations.

Performs duties of Dietary Aide

• Works in the dish room.
• Prepares and delivers patient nourishments or bulk food supplies as needed.
• Willingly and enthusiastically performs other duties as assigned.

Demonstrates Dependability

• Follows directions without repeated instruction.
• Completes assigned tasks correctly and within time frame.
• Follows safety and sanitation rules at all times.
• Is on duty and ready to work on time.
• Agrees to work when asked during staffing shortage.
• Follows the standards for acceptable attendance.
• Takes breaks only when own work and team’s work is complete.

Demonstrates Initiative

• Initiates tasks without being told.
• Recognizes potential problems and arrives at logical solutions.
• Recognizes the best methods to use.
• Responds to need for extra effort.
• Recommends improvements to the job.

Educational / Minimum Requirements:

High School Diploma or GED. Food handling. Hospital food service experience preferred.

State/Federal Mandated Licensure or Certification Requirements:

None

Bristol Hospital Mandated Educational Requirements:

General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Ingraham Manor.

Special Requirements:

None

Physical Requirements:

Ability to lift up to 25 lbs. up to waist level; 10 to 15 lbs. to chest level. Free range of body motion so that tasks which require walking, bending, stooping, twisting and reaching can be completed, prolonged standing for periods of two or more hours at a time.

Work Environment:

Indoors, temperatures 0 degrees F to 100 degrees F, noisy kitchen environment, wet floors, working with cleaning chemicals and sanitizers.

Cognitive Requirements:

Ability to understand, interpret, and execute written and verbal instructions in English. Basic math skills. Ability to communicate so that the average person can understand. Visual acuity corrected to normal. Ability to communicate with co-workers.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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