Job Description

The Youth Services Assistant aids the Youth Services Manager with programming, marketing, collection maintenance and community engagement. Additionally, the Youth Services Assistant provides readers advisory, performs all basic circulation functions, assists patrons with library technology, and works as part of the library team to support the library’s mission of meeting the informational, educational, and recreational needs of the community. This position requires energy, enthusiasm, strong attention to detail, a willingness to learn and demonstrate library-related technology skills, and the ability to communicate procedures and policies to patrons in a positive and professional manner.

Supervision

• Reports to the Library Director and the Youth Services Manager
• Works under the immediate supervision of the Youth Services Manager

Essential Functions

• Provides excellent customer service, reference, and readers’ advisory for patrons of all ages in person or via telephone, email, or any other form of electronic communication.
• Contributes to the planning and implementation of youth programming by developing program ideas, creating materials, helping with set-up and tear-down, and facilitating programs both as part of a team and independently.
• Plans and creates passive programs such as Take-It, Make-It kits and scavenger hunts.
• Maintains Kid’s, Teen, and Maker Space area decorations and displays.
• Contributes to marketing, social media, and public relations efforts.
• Represents the library in a positive and professional manner both during onsite and offsite events, such as school visits
• Maintains youth collections through purchase suggestions, as well as deselection and shelf reading as directed by the Youth Services Manager.
• Performs basic circulation services, including but not limited to, checking out and checking in of materials, fee collection, and registering new patrons.
• Provides patrons with library-related technology support, including but not limited to downloading library apps and materials on personal electronic devices, searching the catalog, and printing from library computers.
• Attends scheduled meetings and trainings, as required.
• Participates in professional development, continuing education, and networking opportunities as appropriate to keep current on library trends, issues, and best practices.
• Understands, demonstrates, and can communicate all policies and procedures.
• Performs other duties as assigned.

Qualifications and Skills

• Ability to provide respectful customer service to all patrons in a timely, accurate, and confidential manner.
• Ability to develop and maintain respectful, collaborative relationships with library staff, patrons, community partners, and vendors.
• Ability to communicate clearly, effectively, and professionally in English both orally and in writing.
• Ability to independently plan, organize, and prioritize work assignments.
• Ability to complete detailed work accurately, efficiently, and on time with minimal supervision.
• Ability to read, analyze, and interpret data.
• Ability to discuss, integrate, and promote diversity, equity, inclusion, and accessibility in library services, resources, collections, and programs.
• Ability to adapt to changes in responsibilities, work environment, and social situations with a positive attitude, initiative, and creativity.
• Ability to effectively use and troubleshoot technologies to complete work, including the library’s circulation system, library databases, Microsoft applications, Google Suite applications, and online tools.

Education and Experience

• High School Diploma/ G.E.D. required; preference given to associates degree or Library Technician Assistant Certificate.
• Library experience and/or experience working with children and/or teens.

Physical Requirements and Working Conditions

• Focus and maintain professionalism in an environment with moderate noise and frequent interruptions.
• Remain in a stationary position for extended periods.
• Move around the workspace.
• Position self to access items on a low shelf, in a low drawer, or on the floor.
• Move items overhead (up to 75” high)
• Move boxes, carts, tables, etc. across the workspace (up to 35 pounds).
• Operate a computer and other office productivity machinery such as a copy machine, printer, 3D printer, etc.
• Observe and recognize details at close range (within a few feet of the observer).
• Communicate information clearly and accurately so others will understand in person, on the phone, virtually, or in writing with individuals and groups.
• Travel to local or regional off-site locations.
• Perform duties in a climate-controlled, indoor setting most of the time.
• Perform duties in an outdoor setting some of the time.

Job Type: Part-time

Pay: $15.00 - $22.00 per hour

Expected hours: 20 – 28 per week

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Brimfield, IL 61517: Relocate before starting work (Required)

Work Location: In person