Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.Check us out on the web! Job DescriptionWe have an exciting opportunity for a Technical Lead, Software Engineering to join our rapidly expanding team. In this role, you will be accountable for steering the Architecture & Design, integration, and delivery management of our Address Management System. This position demands a passion for learning, problem-solving, and the capability to lead a team in implementing architectures and solutions. You will also apply agile/scrum principles to automate and expedite the adoption of technologies, services, and upgrades.As an IT Technical Lead, Software Engineering, your duties and responsibilities will include:Analyze customer needs and business goals to design effective technical solutionsManage technical delivery and integration throughout the project lifecyclePerform system analysis, requirements analysis, and functional analysis to gather and translate business requirements into detailed technical specificationsDevelop and document problem-solving approaches to address complex technical challengesEnsure code quality by establishing and maintaining coding standards and guidelinesProvide ongoing support for day-to-day business operations.Collaborate with business partners and peers to identify and implement user experience improvementsCoordinate and drive project delivery across IT and business teams in a multi-vendor environment using Agile/Scrum SDLC methodologiesParticipate in all phases of the SDLC, including troubleshooting, debugging, verification and testing, production monitoring, and performance analysisAdopt Agile, DevOps, and other enablers to enhance project delivery efficiency.Conduct regular project reviews to assess progress, identify risks, and address issues with executivesContribute industry knowledge, experience, and best practices to keep the technology stack cutting-edge and maintain a competitive advantageQualificationsWHAT IT TAKES TO CATCH OUR EYE:Bachelor’s degree in Management Information Systems, Computer Science, or a related field with at least 5 years of hands-on industry experience in the following areas:Agile/Scrum methodologyAPIs developmentBuilding complex data relationships in high-performance, scalable database environmentsExperience with Postgres, Kafka, Kubernetes, App Engine, Apigee, ReactExperience in one of the cloud technologies – GCP, Azure, AWSExperience in working requirements and design with at least one of the Analytics platforms – BigQuery/Looker, Tableau, Power BIAbility to work in a collaborative team environment and actively participate in discussions on best practices, user experience, functional requirements, and team dynamics.Proven experience leading software development lifecycles from concept to design, prototyping, integration, testing, and production release.Excellent verbal, written, and interpersonal communication skills with the ability to prioritize key business programs through collaboration with business partners.BONUS POINTS FOR:Background in telecommunication and/or network designKnowledge of Google Maps API, Bing Maps API, SMARTY web servicesExperience driving the development of features on a complex business-critical project related to large-scale address data acquisition and validation #LI-SS1Additional InformationWHY JOIN US?We aspire to contemporary ways of working.At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.We offer competitive compensation and comprehensive benefits.Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Diversity, equity and inclusion are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.Brightspeed is an Equal Opportunity EmployerFor all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California ResidentsBrightspeed’s Privacy Notice