Key Areas of Responsibility

Trains new associates on companies’ policies and procedures.

• Coach and develop associates on HVAC installation and service.
• Works safely and ensures safety procedures are followed by all team members.
• Coach and develop associates on HVAC installation and technical services
• Premeasures jobs to identify proper materials required for scope of work.
• Performs the installation of household appliances as needed.
• Completes all required paperwork prior to the end of the shift.
• Receives, verifies, and loads all equipment and materials needed for each job and maintains stock levels on truck.
• Maintains the company’s vehicle and notifies management when maintenance is required.
• Effectively communicates with the Service Manager to address departmental challenges.
• Independently addresses customer complaints and properly escalates items requiring input and direction from the Service Manager.
• Ensures that all work is completed according to manufacturer specification.
• Effectively handles all code violations and ensures all corrections are made in accordance with the required timeframe.
• Ensures office dispatcher/supervisor is aware of job status and any delays that may occur.
• Performs after hours calls in accordance with company policy
• The ability to perform sales as directed by manager.
• Always performs work in a professional manner. Ensures customers are always treated with respect. Reports any issues or problems to manager immediately.

Requirements

• A High school diploma or GED is required.
• Must have completed a trade school program in applicable field preferred.
• Must be EPA 608 Certified.
• Five (5) years of experience of HVAC installation and service technician preferred.
• Meets the requirements of an HVAC Installer Service Technician.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Vacation and Personal Time
• Short Term & Long Term Disability
• 401K with Company Match

Monday through Friday 8am to 5pm