Bright Eyes Milford is seeking a highly organized and detail-oriented individual to join our team as an Office Manager!

Are you passionate about helping people see clearly and look their best? Do you thrive in a fast-paced, collaborative environment? If so, Bright Eyes Milford, a brand new, woman-owned optometry practice and eyewear studio in the heart of Milford, CT, wants you!

Become a key player in our mission to provide personalized, compassionate eyecare with a stylish twist. We're looking for a skilled and enthusiastic office manager to lead growing team.

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About the Role:

The Office Manager plays a vital role in ensuring the smooth and efficient operation of our optometry practice. You will be responsible for a variety of administrative tasks, staff supervision, and contributing to the overall success of the practice.

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Responsibilities:

Practice Management:

• Oversee daily operations and workflow for the entire practice.
• Manage patient scheduling and appointment reminders.
• Coordinate with insurance companies and manage patient billing and collections.
• Oversee inventory management of frames, lenses, and other supplies.
• Maintain accurate and up-to-date patient records in accordance with HIPAA regulations.

Human Resources:

• Oversee staff recruitment, onboarding, and training.
• Schedule and conduct staff performance reviews.
• Manage employee benefits and payroll.
• Maintain a positive and professional work environment.

Marketing and Communication:

• Assist with marketing initiatives to promote the practice and attract new patients.
• Manage the practice website and social media presence (optional).
• Answer phones and emails in a professional manner and address patient inquiries effectively.

Additional responsibilities may include:

• Assisting the doctor with administrative tasks as needed.
• Maintaining the office and equipment.
• Staying up-to-date on industry regulations and best practices.

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Qualifications:

• Minimum of 2-3 years of experience in an office management or administrative role, preferably in a healthcare setting.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of medical terminology and insurance billing practices (a plus).
• Ability to work independently and as part of a team.
• Positive attitude and a commitment to providing exceptional patient service.

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Benefits:

• Competitive salary and benefits including paid time off.
• Opportunity to work in a fast-paced and rewarding environment.
• Be part of a team dedicated to providing high-quality eye care to our patients.

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To Apply:

Please submit your resume and a cover letter via Indeed. Only applicants who submit a cover letter and complete the pre-screening questions will be considered.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• No weekends

Application Question(s):

• Please tell us about your managerial experience and why your experience makes you a great candidate for this position.

Ability to Commute:

• Milford, CT 06460 (Required)

Work Location: In person