We are seeking a highly skilled and experienced Senior Zscaler Engineer to join the team. This remote position is ideal for a self-motivated and reliable individual who excels in working both independently and as part of a distributed team. The candidate will play a crucial role in maintaining and enhancing our network security posture using the Zscaler ecosystem.

Key Responsibilities:

• Troubleshoot client access issues, utilizing URL Categories and Cloud App Policies.
• Analyze PCAP files to identify and resolve network traffic issues for clients.
• Configure GRE/IPSEC tunnels to meet client requirements effectively.
• Deploy source IP anchoring within client environments.
• Query log data and analyze it to diagnose client issues.
• Provide strong troubleshooting solutions and manage customer interactions professionally.
• Understand and implement modern authentication frameworks and platforms, such as SAML, SCIM, Entra ID, etc.
• Have a practical understanding of common Internet protocols, including HTTPS, SSL/TLS, DNS, FTP, etc.

Qualifications:

• Minimum of 5 years of experience in working with the Zscaler ecosystem.
• Zscaler Certifications such as ZCCA-IA, ZCCA-PA, ZCCP-IA, or ZCCP-PA are highly desirable.
• In-depth knowledge of network security, including firewalls, VPN, web proxies, and email security.
• Experience with cloud technologies (AWS, Azure, Google Cloud Platform).
• Proficiency in scripting languages (Python, PowerShell) for security task automation.
• Demonstrated skills in deploying Zscaler solutions in complex environments.
• Strong analytical skills to analyze complex networks and identify security risks.
• Excellent communication skills for explaining technical issues to non-technical stakeholders.
• Ability to work collaboratively in a team environment.
• Commitment to continuous learning and staying current with technology and security trends.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
• Industry certifications like CISSP, CCNP, CCIE are a plus.