The Clinical Coordinator, Light Touch Services provides supervisory oversight to a new and growing team of Housing Retention Specialists providing time-limited services focused on housing retention, resource development, and community integration using a developing Critical Time Intervention (CTI)-informed model to individuals and families exiting shelter and moving into permanent housing in several new developments in Brooklyn and Queens. The Clinical Coordinator is responsible for ensuring that service provision is of the highest quality and is consistent with CTI-informed principles in the developing model. The Clinical Coordinator oversees a staff of 2-4 Housing Retention Specialists and, depending on program need, may carry a small caseload of more complex clients. The position also liaises with community stakeholders, funders, property management, and real estate development companies, and serves as a member of the Light Touch Services’ management team. This position's hours are flexible and may require some evenings and weekends. This position's hours are flexible and will require some evenings and weekends. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide clinical direction and leadership to the program; help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors Manage caseload assignments and conduct case reviews with staff Provide training to staff on Critical Time Intervention model Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely Assess and evaluate client functioning Supervise and conduct case conferences Coordinate delivery of care with multiple service providers Work collaboratively with property management teams as needed to ensure clients succeed in housing and avoid return to homelessness Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict Produce timely outcomes reports based on services provided Perform other related duties as assigned MINIMUM QUALIFICATIONS: LMSW, LCSW, LMFT, LMHC or similar credential strongly preferred Minimum 5 years of experience working with populations who have experienced or are at risk of homelessness. Housing-based case management experience strongly preferred. Previous supervisory experience and strong clinical and assessment skills. Familiarity with Critical Time Intervention principles preferred Proficiency in motivational interviewing techniques preferred. Superb collaborative skills, ability to work successfully with a wide range of internal and external stakeholders. Creativity, strong problem-solving skills Demonstrated success in working in a fast-paced environment Ability to communicate (verbally and written) with diverse populations and stakeholders Ability to travel throughout the 5 boroughs via public transportation or vehicle Strongly preferred: Valid NY Driver’s license with a driving record in good standing and maintaining a good driving record (as defined by the organization) Preferred: Bilingual Spanish/English Compensation: $64,000.00 - $68,000.00 / Per Annum As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.