Brandywine Plaza Hotel is looking for a Hotel Front Desk Agent / Recpetionst. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Responsibilities:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Maintain email communications
• Answer phone calls
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
• Filing, scanning, and other office duties

Skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Customer service attitude
• Excellent communication and organizational skills.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Claymont, DE 19703: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)

Work Location: One location