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Club Coordinator -Sherwood

Boys & Girls Clubs of Central Ohio

Columbus, OH | Full Time

$43k-63k (estimate)

2 Months Ago

Club Coordinator -Sherwood

$43k-63k (estimate)

Full Time | Civic & Environmental Advocacy 2 Months Ago

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Boys & Girls Clubs of Central Ohio is Hiring a Club Coordinator -Sherwood Near Columbus, OH

Great Futures Start Here

The mission of Boys & Girls Clubs of Central (BGCCO) is to enable young people to reach their full potential. Our vision is for all young people regardless of their zip code or circumstances to have the opportunity to achieve a great future.

Boys & Girls Clubs of Central Ohio, an Affiliate of Boys & Girls Clubs of America, empowers the young people who need us most to reach their full potential as productive, caring, and responsible citizens by providing high-quality and impactful out-of-school time programming for youth in grades K-12. BGCCO serves 4,000 youth per year throughout Central Ohio.

BGCCO operates Clubs in Columbus, Newark, and Marion. https://www.bgccentralohio.org/

Benefits

Paid Time Off (PTO), accrued.
12 paid holidays: (Dr. Matin Luther King Day, President’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving Day/day after.
Paid winter break: December 24th – January 1st.
401K

Position Summary

The Club Administrative Coordinator is a dynamic and experienced professional responsible for the facilitation of all administrative and clerical front desk responsibilities within the Club. The Club Admin Coordinator proactively develops and maintains relationships with members, families, volunteers, and visitors by making efforts to listen and respond at all times; provides solutions to member’s needs and places high priority on member and family satisfaction.

Essential Job Function & Responsibilities:

Customer Service:

Demonstrate high levels of enthusiasm towards Club members and visitors; offer exceptional customer
service experience, ability to problem solve.
Ability to work in a busy environment, both independently and as a part of a team
Ability to maintain confidentiality as required by HIPAA regulations and organizational policies
Conduct weekly outreach calls to connect with families about Club opportunities.
Answer and document all incoming calls regarding Club programs and enrollment.

Ensure appropriate visitor and volunteer logs.

Data and Records Management:

Manage Member Tracking System by entering and updating member data within 24-hours of receiving.

ensure accuracy of data.
Assist in compiling reports that illustrate program objectives and goals that align with the core youth
development outcomes of Academic Success, Good Character & Leadership, Healthy Lifestyles, and Socio
Emotional Health.
Support leadership in the collection of data for donors and government grants.

Professionalism:

Support Club Director and Club staff in remaining compliant with BGCA membership requirements and
BGCCO policies and procedures.
Follow all organization-wide policies, procedures, and standards with regard to upkeep, usage, and
maintenance of Club spaces, materials, and equipment.
Perform at a high productivity level while maintaining effectiveness in varying environments and with
different tasks, responsibilities, and people.

Member Experience:

Build positive relationships with members.
Impose member expectations at all times.
Model and encourage positive behavior and interactions between members.
Assist club staff in maintaining a Club environment that is safe, positive, and encourages youth development
through quality experiences and high standards of achievement.

Additional Responsibilities:

Work with staff on special events, occasional weekends
Drive organizational vehicle and transport members.
Other duties as assigned.

Minimum Qualifications:

High School Diploma or GED
Valid Ohio Driver’s license and Motor Vehicle report required for Marion and Newark locations only.
Minimum of 1-2 years’ of demonstrated ability working with youth, community programs or customer service.
1-2 years’ experience using scheduling software, record maintenance, check-in or similar.
Advanced knowledge of Microsoft office (outlook, word, excel).
Demonstrated ability in working with young people, parents, and community leaders.
Strong interpersonal skills, ability to interact professionally with clients, vendors, and other external sources in a professional manner

Physical Requirements:

Ability to lift objects weighing up to 20 lbs./ (Occasionally)
Stand, sit, walk (Frequently)
Operates a computer and other office productivity equipment such as copy machine, computer, printer, timeclock, typing (frequently).
Kneeling, crouching, bending (Frequently).
Exposure to outdoor weather conditions (occasionally).

Equal Employment Opportunity

Boys & Girls Clubs of Central Ohio is an equal opportunity employer. Employment decisions are based on merit, qualifications, and abilities. Boys & Girls Clubs of Central Ohio does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, physical or mental ability, status as a disabled veteran or any other classification protected by law.

DISCLAIMER

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her/them supervision.