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Technical Support Representative (MSP)
Bowman Williams Carrollton, TX
$68k-85k (estimate)
Full Time | Business Services 11 Months Ago
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Bowman Williams is Hiring a Remote Technical Support Representative (MSP)

Technical Support Representative (MSP)

We are currently seeking an Technical Support Representative (MSP) to join the Service Desk team.

The Technical Support Representative (MSP) will be joining an organized, down to earth company culture with a heavy focus on career growth and collaboration. The Technical Support Representative (MSP) will be responsible for Tier 1 reactive support and will have the opportunity to work along side the projects team to gain exposure to more Tier 2 work and grow into a System Administrator or Project Engineer.

Technical Support Representative (MSP) Responsibilities:

  • Support Azure, VMware, and Windows Server environments remotely within a team environment
  • Manage accounts in active directory, complete password resets, provide printer support
  • Remote into desktops & complete basic troubleshooting
  • Troubleshooting and some administration of Office 365 and Microsoft Azure

Technical Support Representative (MSP) Requirements:

  • Experience with Windows Server 2012/2016, Exchange 2013/2016
  • Excellent communication skills, both written and verbal
  • 6 months experience with O365 and Active Directory
  • ConnectWise experience preferred
  • 6 months MSP experience required

Technical Support Representative (MSP) Benefits:

  • Salary $40,000-$50,000
  • Medical/Dental/Vision insurance
  • PTO 4 weeks
  • Quarterly team outings
  • Certification Reimbursements
  • Continued Training Opportunities

Opportunity Location

Carrollton, TX

Proposed Salary

$40,000 - $50,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SB222

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$68k-85k (estimate)

POST DATE

06/16/2023

EXPIRATION DATE

05/16/2024

WEBSITE

bowmanandwilliams.com

HEADQUARTERS

SOQUEL, CA

SIZE

50 - 100

FOUNDED

1902

TYPE

Private

CEO

JOEL RICCA

REVENUE

$5M - $10M

INDUSTRY

Business Services

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