Overview

Senior Systems Administrator (VDEPT)

Bowhead seeks a Senior Systems Administrator to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). 

Responsibilities

•  Answering questions about installation, operation, configuration, and customization.
•  Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
• Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.
• Software support includes, but not limited to Windows and Linux/Unix operating systems, Microsoft Office Suite, and various specialty engineering and scientific development tools.
• Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
• Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
• Maintain and develop IT related procedures required to support the organization.
• Support also includes working with the organizations Information Systems Security Officer (ISSO) for achieving system accreditation.
• Provide recommendation to future IT needs of the organization.
• Maintain data files and monitors system configuration to ensure data integrity.
• Assist in the preparation of a monthly progress and status report.

Qualifications

• Five (5) years of Systems Administration experience in a real-world setting at a complex site (i.e., more than 100 computers running multiple operating systems) demonstrating experience in leading a computer technology effort including planning, scheduling, forecasting, and evaluating associated endeavors .Ability to work independently or as part of a team with no supervision from senior leadership.
• Ability to streamline IT management and team efficiency through the use of automation and orchestration tools (e.g. Ansible, Puppet, SCCM).
• Advanced understanding of operating system concepts, system interconnectivity, virtualization, hardware and software management, active directory and group policy, file systems, client/server interoperability, performance analysis, system vulnerability assessment, remediation and prevention.
• Ability to write scripts in some administrative language (PowerShell, Perl, Python etc.).
• Giving technical and informational presentations, writing advanced documentation, and white papers.
• Independent problem solving skills, self-motivation and self-direction.
• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
• Ability to communicate effectively with all levels of employees and outside contacts. To receive and respond to instructions/assignments, must be able to read, write and speak English.
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

• Must be able to lift up to 10-15 pounds 
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.

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