Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com Summary CORE JOB SUMMARY Provides project/program management support to programs and/or projects ensuring that implementation and defined activities are carried out in accordance with specified objectives. Manages projects/programs of varying complexity and size. Participates on teams through some or all phases of projects including Project Initiation, Project Planning, Project Execution, Project Monitoring and Control, Project Closure. Ensures that the project plan, scope, work breakdown structure, schedule, risk, budget, and deliverables are in alignment with the project/program goals and objectives as defined by the statement of work. Facilitates the efforts of team members to achieve their project and/or task goals and initiatives. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Coordinate meetings and manage project plans. Handle basic administration functions and provide analysis and documentation of certain project aspects. Coordinate activities and resources for projects. May maintain project manager's calendar. May coordinate meetings, including travel arrangements and expense reports. May compile reports concerning progress of work and draft other deliverable documentation and maintain project data. May provide planning, design and implementation support to assigned area. May be responsible for ensuring successful integration of all project/program segments and services. May serve as primary liaison with project/program sponsors, customers and other stakeholders. This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. ROLE, JOB SCOPE Knowledge - Applies knowledge through education or past experience. Limited use and/or application of basic principles, theories, and concepts. Problem Solving - Solves routine problems of limited scope and complexity following established policies and procedures. Discretion/Latitude - Work is closely supervised. Follows specific, detailed instructions and guidelines. Impact - Contributions are usually task-related activities. Errors or failure to achieve results do not have serious effect on organization, schedules or programs. Liaison/Leadership - Contacts are primarily with immediate supervisor, project leaders, and other staff in the section or group. MINIMUM QUALIFICATIONS Minimum bachelor's degree, or equivalent experience. Responsibilities * Collaborate with the Program Management teams to analyze and document business processes and requirements. * Assist in the development and preparation of decision briefs, information papers, and briefing materials. * Support the Business Office in managing programmatic agendas, calendars, and taskers. * Schedule and attend team meetings, capture meeting minutes, and track action items. * Provide procurement support by monitoring, analyzing, and processing customer orders. * Maintain and update the IT Hardware/Software Catalog with accurate specifications and pricing. * Support the establishment and updates of the Business Office Standard Operating Procedures (SOP) and Customer Care SOP. * Represent the Customer Care Team (CCT) in product-specific Integrated Product Teams (IPTs) and working groups. * Generate monthly reports, including the Monthly Customer Care Metrics Report, CCT and PCE Business Office Monthly Reports, and other required deliverables. Qualifications * A Public Trust (or higher) Security Clearance is highly preferred for this role.
* Bachelor's degree.
* Proficiency in using Microsoft Office 365.
* Excellent organizational and time management skills.
* Strong communication and interpersonal skills.
* Attention to detail and ability to analyze complex information and data. EEO Statement ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.