A cloud-based technology and communication services provider in San Diego, CA is seeking a Temp Collections Specialist to join their team on a 30-45 day assignment! They are looking for someone with heavy collections experience who is comfortable using the phone to help manage and reduce approximately 300 outstanding invoices. This is the perfect opportunity to bridge an employment gap or add experience to your resume with a company that has an amazing culture and relaxed work atmosphere where fun is never left out of the equation. Don t miss out on this unique opportunity where you will be well supported by friendly coworkers and get to enjoy being a part of the team with fun staff events, lunches on Friday and so much more!
Pay Range: $25 -$28/hr DOE
Responsibilities:

• Prioritize and reduce over 295 outstanding invoices, focusing on those 90 days overdue
• Use phone calls and emails to negotiate payments from small businesses, moving towards regularizing accounts
• Handle bi-monthly billing and use service interruptions as necessary to ensure timely payments
• Organize the collections process to manage increased receivables efficiently
• Establish positive relations while addressing overdue payments to minimize escalations
• Utilize Timely Bill and OTRS for billing and collections, with provided training for proficiency

Requirements:

• 1 year of experience in heavy collections
• Exceptional communication skills, both on the phone and via email
• Comfortable with the collections process
• Ability to build and maintain professional relationships, preventing unnecessary escalations
• Familiarity with Timely Bill and OTRS systems is a plus (training provided)
• Additional collections experience is preferred
• Strong time management and ability to work independently

Benefits:

• Temp assignment
• Free lunch every Friday
• Team events
• Business casual and fun work environment

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