95 Front Desk Supervisor (FT) Jobs in Scottsdale, AZ
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Boulders Resort & Spa Scottsdale, Curio Collection by Hilton is Hiring a Front Desk Supervisor (FT) Near Scottsdale, AZ
We are looking for a Front Desk Supervisor for multiple shifts to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Job Summary:Hotel Front Desk Supervisor's responsibilities include supporting desk staff, registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Inform customers about payment methods and verify their credit card data.
- Register guests collecting necessary information (like contact details and exact dates of their stay).
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates, and amenities.
- Respond to clients’ complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
- Upsell additional facilities and services, when appropriate.
- Maintain updated records of bookings and payments.
- Handle Guest issues and resolve them in a professional manner.
- Work experience as a Hotel Front Desk Agent.
- Experience with the Hilton OnQ system is a major plus.
- Understanding of how travel planning websites operate, like Booking and TripAdvisor.
- Customer service attitude.
- Excellent communication and organizational skills.
Job Summary
Full Time
$32k-44k (estimate)
03/11/2023
05/02/2024
The job skills required for Front Desk Supervisor (FT) include Customer Service, Housekeeping, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor (FT) positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor (FT), it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor (FT). You can explore the career advancement for a Front Desk Supervisor (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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