Bouldering Project’s mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We’re driven by the pursuit of better. We create joyful places and pathways for climbing, fitness, yoga, and social experiences that inspire people to challenge themselves and engage in a lifestyle centered around health, friendship, and purpose. 

Facilities Care Specialists are responsible for maintaining a clean, safe, and presentable facility at Gym Name. Facilities Care Specialist employees are an integral part of the in-house management and maintenance of the built environment at each local facility and are primarily responsible for the cleanliness of the facility. These staff members have a direct impact on the experience of every individual that walks through the door, from a first impression of the space to a lasting experience, these staff help to create a welcoming and healthy environment.

CLEANING AND FACILITIES MAINTENANCE

• Works with the maintenance team and other staff to perform regular cleaning duties including but not limited to vacuuming climbing mats, mopping concrete floors, dusting required areas, regular cleaning of restroom areas, cleaning and sanitizing fitness equipment, and ensuring that all custodial related assignments are completed as assigned by the Facilities Manager
• Maintains a clean, organized, and presentable facility and retail area for members and guests
• Maintains and cleans facility grounds and building as needed
• Performs regular bathroom and facility walkthroughs, immediately remedying instances in need of attention
• Follows opening and closing cleaning and facility procedures
• Performs basic maintenance tasks as needed
• Other duties as assigned

• Actively responds to customer needs, membership and event questions, inquiries, and feedback
• Provide customers with product, membership, and event information as needed
• Engages with customers, providing assistance with climbing, orientation, and facility offerings

• Ensures the safety of staff and customers via regular safety walkthroughs
• Responds to accidents and incidents following the Safety Manual and Protocol
• Administers first aid in accordance with Safety Manual and BP Protocol
• Documents incidents through incident report log

Bouldering Project strives to embody equal opportunity in our workplaces. We believe that different perspectives and identities strengthen our communities and unlock our potential.