4 Patient Services Representative Jobs in Wellesley, MA
Boston Vision is Hiring a Patient Services Representative Near Wellesley, MA
Reporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independently as part of a smaller team so you must be strong and confident in that environment. This role requires individuals to be self-motivated, have a high-level of empathy and able to problem solve efficiently.
This is a full-time, non-exempt position. Schedule is Monday-Friday, variation of 8:00am-5:00pm, depending on the needs of the clinic. This position may require travel to our other clinics on an as needed basis.
Essential Functions:
Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
- Greet and welcome all patients upon arrival
- Check them in, verify personal information (name, address, insurance)
- Must be detail oriented and able to multitask
- Be an advocate for our patients as well as our practice
- Take and balance copays and batches
- Maintain a clean and organized workstation
- Maintain a current understanding of insurances
- Process mail, faxes and scans
Other Responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Responsibilities and activities may change at any time with or without notice.
Education and experience
- High School Diploma required
- Healthcare industry experience preferred
- High level of luxury customer service skills
- Exceptional diplomatic communication skills and experience in handling difficult customer situations
- Ability to multitask
- Bi-lingual skills a plus, but not required
- Maintain a current understanding of the company's systems (NextGen, Phreesia, etc)
- Must be a positive, professional team player
Job Summary
Full Time
$39k-46k (estimate)
05/08/2024
08/04/2024
bostonvision.com
Wellesley, MA
<25
Related Companies
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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