Assists clients of Homeless Services emergency shelters in all facets of housing stabilization and retention.

DUTIES:

• Provides follow up housing stabilization services to individuals placed in housing, including assistance with paying rent and utilities, helping to resolve landlord/tenant problems, and connecting individuals with community resources and supports. Assists clients with obtaining furniture and moving into housing.
• Coordinates community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.
• Hosts community-based housing agencies (BHA, HomeStart, etc.) in providing on site housing search assistance. Completes intakes and assessments on shelter guests to determine needs and eligibility for services and public benefits. Provides case management, crisis intervention and supportive counseling to clients.
• Transports guests to housing appointments.
• Provides case management, crisis intervention and supportive counseling to clients. Coordinates the delivery of services and referrals in areas of family reunification, DSS, obtaining benefits, etc. Provides support and assistance to clients with legal issues (probation, parole, courts).
• Maintains up to date and accurate service plan contacts, and progress note records for the department.
• Works in a multi-disciplinary team approach with other social service, work rehab and health services departments of the shelter. Develops and facilitates budgeting, money management and other life skills groups. Participates in weekly social service treatment team and other assigned meetings and trainings. Compiles records and statistical reports.