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Are you motivated to support others and passionate about providing a positive customer experience? Join our Customer Experience Team at Ashley HomeStore! We are hiring a Full-Time Customer Experience (CX) Professional to provide administrative support in our store operations office.
At Ashley HomeStore, we take an enterprise approach to ensure we are available at every customer touch point – from point-of-sale to delivery, and beyond. As a Customer Experience (CX) Professional, you will support the completion of customer orders throughout Wisconsin, both in-person and over the phone!
Your responsibilities will include:
Who we are:
BostonFAM is not your typical retail furniture company. We're a employee-owned business that's committed to helping our customers create amazing rooms. But that's not all we do. We're also passionate about personal and professional development. We believe in empowering our employee-owners to reach their full potential by offering a supportive culture, one-on-one coaching, comprehensive training, and valuable resources. At BostonFAM, we know that when our team members thrive, our business thrives too.
Our success is built on the success of our employee-owners. We're proud to be a family of brands that includes Ashley Furniture, Ashley Outlets, and Furniture & Appliance Mart. But what really sets us apart is our unique company culture. We're not just a place to work - we're a community of individuals who are dedicated to helping each other achieve our dreams and goals.
What we offer:
What you will be doing each day:
Create an Experience:
Order Management:
Money Management:
The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.
We are looking for individuals with:
To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com
BostonFAM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected.
Full Time
Retail
$38k-48k (estimate)
08/10/2023
04/24/2024
furnitureappliancemart.com
OSHKOSH, WI
1,000 - 3,000
2017
Private
BILL FONTI
$500M - $1B
Retail
The job skills required for Customer Experience Professional include Customer Service, Verbal Communication, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Professional positions, which can be used as a reference in future career path planning. As a Customer Experience Professional, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Professional. You can explore the career advancement for a Customer Experience Professional below and select your interested title to get hiring information.