28 Customer Service Representative - Full time Omaha, NE Jobs in Omaha, NE
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Borsheims is Hiring a Customer Service Representative - Full time Omaha, NE Near Omaha, NE
We are looking for someone who will deliver Borsheims’ Signature Service to our customers in-store and over the phone by assisting them with their inquiries about jewelry repairs, appraisals, cleaning, engraving, customer charge accounts and more. You are viewed as a resource to the sales associates and managers in Jewelry and Gifts. Could that be you?
You Are
- Service-Minded. You're the face of Borsheims to our customers. You are focused on ensuring customers questions are answered promptly. You know exactly what to do to make the customer happy.
- Effective Communicator. You’re able to communicate with customers, associates and managers regarding various service and transaction inquiries.
- Detail-Oriented & Organized. You're diligent in taking in jewelry repairs and appraisals. You are responsible for generating repair tickets, providing details regarding what work needs to be done and ensuring the customer is notified upon completion.
- Problem-solver. You pride yourself in resolving customer issues promptly. You are determined to find a positive solution for customer issues and inquiries.
- Innovative. You’re always looking for way to improve the customer experience using best-practice solutions and efficiencies.
- Medical/Dental/Vision/Life Insurance
- Flexible Spending Account
- Wellness Program
- 401K
- Paid Time Off & Holiday Pay
- Regular Weekly Schedule
- No late nights and Sundays Off (We are closed on Sundays except during the holiday season and on Berkshire Weekend)
- Incredible Employee Discount
- Service Awards
- Promote from Within Philosophy
- Ongoing Education & Training
Summary: Borsheims, a luxury jewelry and gift retailer and member of the Berkshire Hathaway family, is seeking a full-time Customer Service Representative in Omaha, NE. The ideal candidate will be service-minded, an effective communicator, detail-oriented, a problem-solver, and innovative. This role will involve providing Signature Service to customers in-store and over the phone, assisting with inquiries, and working closely with sales associates and managers. Borsheims offers excellent benefits, a family-friendly work environment, and opportunities for growth and development. Apply now to join our team and enjoy a regular weekly schedule, no late nights or Sundays, and an incredible employee discount. #CustomerService #OmahaJobs #LuxuryRetail #BerkshireHathaway #Jewelry #Gifts #FullTime #Benefits
Job Summary
Full Time
Retail
$38k-48k (estimate)
05/18/2024
06/04/2024
borsheims.com
OMAHA, NE
200 - 500
1870
KAREN GORACKE
$50M - $200M
Retail
Related Companies
About Borsheims
How does a single store in Omaha, Nebraska, become one of the largest jewelry stores in the nation? By never forgetting our history. It began 150 years ago, when Louis Borsheim opened a jewelry store in downtown Omaha, Nebraska. In 1947, Louis Friedman bought the business and operated it with his son Ike. While Louis and Ike Friedman kept the Borsheims name, they ushered in a new era of success for the jewelry store. Ike, a dynamic businessman, developed the business philosophy that still guides the company today: offer an extensive inventory and exceptional customer service at the lowest poss...ible price. It was an approach that worked, leading Borsheims to outgrow its downtown facility and move to the anchor position in Regency Court mall in 1986. In 1989, renowned investor Warren Buffett purchased a majority of Borsheims stock, making it part of his famous holding company, Berkshire Hathaway, Inc. Borsheims continues to grow today under the leadership of President and CEO Karen Goracke. Borsheims' location in Omaha's Regency Court is more than 62,500 square feet, including a large watch department, gift gallery, full-service jewelry repair and design shop and private showing areas for shoppers wishing to escape the public eye. Mission Statement: We are privileged to share in the special moments on our customers' lives. We will treat each opportunity with the respect and importance it deserves by providing exceptional customer service. Standards of Performance: Respect Customer Orientation Support Initiative Team Player Credibility
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