The Sports Facilities Companies is Hiring a General Manager- Holland Civic Center Place Near Holland, MI
GENERAL MANAGER - Holland Civic Center Place Sports Facilities Management, LLC LOCATION: Holland, MI DEPARTMENT: OPERATIONS REPORTS TO: VICE PRESIDENT OF VENUE MANAGEMENT STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Holland Civic Center Place is a recreation and entertainment destination focused on improving the health and economic vitality of Holland, MI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Holland Civic Center Place is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The General Manager is responsible for the financial and operating performance of the facility. The objectives for this position include:
Optimizing overall profitability
Creating a positive relationship with client and stakeholders
Creating a culture of accountability which supports the organizational values
Meeting or exceeding annual growth objectives
Facilitating interdepartmental collaboration
Employee retention and staff development
Development of employee and operating policies
Implementation of major business initiatives
Implementation of solutions and systems that support the seven areas above
Manage overall operations with excellence
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
Appoint department heads or managers and assign or delegate responsibilities to them
Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
Implement corrective action plans to solve organizational or departmental problems
Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
Represent the organization and promote its objectives at official functions, or delegate representatives to do so
Serve as liaisons between organizations, shareholders, and outside organizations
Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
Prepare budgets for approval, including those for funding and implementation of programs
Review reports submitted by staff members in order to recommend approval or to suggest changes
Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
Any additional duties assigned by leadership
MINIMUM QUALIFICATIONS:
Bachelor's degree in business management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience preferred
Prior responsibility in daily P&L management and budget oversight responsibility of $4MM or greater
Proven experience in organizing, booking, and operating sports tournaments and events; including but not limited to basketball & volleyball tournaments, martial arts tournaments, wrestling meets, and similar activities.
Business development and operational expertise in live entertainment, catered social events, corporate events, trade shows, and team building events.
Experience working with convention & visitor bureaus, regional sports commissions, and/or regional event management booking in regional sports venues and/or convention centers
A minimum of 7 years of senior level experience in entertainment venues, active recreation venues, large multi-purpose arenas or stadiums, or equivalent environments.
Sports league, club, and event programming and operations expertise required.
TRAVEL REQUIREMENTS:
Minimal travel
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Will be required to sit for extended periods of time operating a computer